Members Shorts Posted October 10, 2009 Members Report Posted October 10, 2009 I wish it was as easy as slapping Chicago screws on piece of leather and calling it a holster Customers are silly. I wish they could actually see the amount of thought and work that actually goes into a design Quote
Members katsass Posted October 10, 2009 Members Report Posted October 10, 2009 I wish it was as easy as slapping Chicago screws on piece of leather and calling it a holster Customers are silly. I wish they could actually see the amount of thought and work that actually goes into a design I hope to shout! Gal, some of the stupid or uninformed questions and/or requests made by prospective customers are ridiculous. Mike Quote NOTE TO SELF: Never try to hold a cat and an operating Dust buster at the same time!! At my age I find that I can live without sex..........but not without my glasses. Being old has an advantage.......nobody expects me to do anything in a hurry.
hidepounder Posted October 10, 2009 Report Posted October 10, 2009 I hear you Shorts! I think that is a battle that we all will always lose. I've often wondered why we try so hard to give our customers that little extra effort when they probably can't tell the difference anyway, LOL! Oh well Bobby Quote
Contributing Member Denise Posted October 10, 2009 Contributing Member Report Posted October 10, 2009 Sometimes it is a question of "If I don't laugh, I'll cry." The silly questions usually come from sheer lack of knowledge, and it can be a good time to educate your customer a little,if they are the type that can and will learn something. But I agree that for some we are wasting our breath. I guess in that case, we give the explanation for ourselves, to know we have done everything we could for the customer, rather than the customer's benefit. OK. Now I want to hear what silly questions or comments people have heard from customers. That might be entertaining... Quote
Russ Posted October 11, 2009 Report Posted October 11, 2009 "I don't want it made out of leather. Can you make it out of suede?" Now I want to hear what silly questions or comments people have heard from customers. That might be entertaining... Quote
Members Kevin Posted October 11, 2009 Members Report Posted October 11, 2009 Its only a couple stitches... Kevin Quote
Members katsass Posted October 11, 2009 Members Report Posted October 11, 2009 Its only a couple stitches... Kevin I just want a little tooling, but none of that hand worked stuff. Thats too much money. Quote NOTE TO SELF: Never try to hold a cat and an operating Dust buster at the same time!! At my age I find that I can live without sex..........but not without my glasses. Being old has an advantage.......nobody expects me to do anything in a hurry.
Lobo Posted October 12, 2009 Report Posted October 12, 2009 (edited) WHOA THERE, PARTNER! Just got off the e-mail with a customer who wanted a Tom Threepersons-style holster in the original carving pattern (which I offer on my website). Mr. Customer wanted a pretty-much iron-clad guarantee that the finished product would be an exact duplicate of a photograph on the website. Mr. Customer balked at forking over a deposit on the order to cover the cost of the carving. I explained to Mr. Customer that each and every hand-carved holster is produced individually by the artist who does the carving, and that no two holsters would ever be exactly the same. I explained that the deposit was non-refundable because it was used to pay the artist doing the carving work. I also explained to Mr. Customer that I have 20 to 30 new orders per week and, while I genuinely wish to serve the needs of my customers, that I saw nothing but red flags ahead on this route so I would not continue on it. I even went so far as to explain the difference between die-cut, stamped, mass-produced products and genuine one-of-a-kind works of art (by by carver, not by me by any means). Getting kind of old and testy at times, I guess. Every now and then we all need to dodge a bullet. Best regards. Edited October 12, 2009 by Lobo Quote Lobo Gun Leather serious equipment for serious business, since 1972 www.lobogunleather.com
Members carljc72 Posted October 12, 2009 Members Report Posted October 12, 2009 Customer: Do you make concealed carry holsters for revolvers? Me: I sure do. Customer: Do you make the ones for behind the back? Me: I have made a few for SOB carry Customer: Cool Me: What kind of revolver do you have? Customer: Smith and Wesson 460 with an 8" barrel Me: Quote Carl Collins
Members Bronson Posted October 12, 2009 Members Report Posted October 12, 2009 A friend of mine is an amatuer photographer and was thinking of going into the wedding picture business. She had the opportunity to talk with an established pro in the business and his one big piece of advice was "don't offer customers more than three options." He told her to put together 3 packages and not to offer anything else. His experience was that a customer faced with too many options can never make up their mind and they NEED you, as the professional, to tell them what will work the best Bronson Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.