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Posted

OK....& a 'Thanks' to you too!... whinewine...... :thumbsup: ...

looked up the tool section - didn't show the pebbler's, so I e-mailed them for the prices.

(as their prices in general on their other tools were better than most)

Bobby

Bobby- call them- 800-668-8518. It's a free call, it's much quicker than email, and they don't bite :Holysheep: . There are lots of things not listed on their site. They have specials & things & tools not listed, so all you need to do is ask: "do you have ..." :yeah::17:

russ

  • Members
Posted

Russ,

Alas!... there in lies my delima,.......I'm just about deaf as a door nail without my hearing aid, and even with it , press one for whatever does me absolutely no good at all .. :whistle: hence, why I order online...... :yes: ...but all is well, Kevin responded promptly ( it is a special order), gave me the prices ( super by the way) & I'm waiting on code numbers.

Thanks again, ;)

Bobby

  • Members
Posted

Called and placed an order just yesterday with Ron at Hidecrafters.

Items in stock. Phone still work and there are employees.

Website can use some help, but those who are complaining... do you have a updated, functional e-commerce site?

What's that... No? :eusa_naughty: Yeah I thought so.

Until you have an proof of a supplier closing the doors, keep your personal opinions about the viability of businesses to yourself.

I have always found Hidecrafters to be a friendly, well stocked and valuable resource. And if they ever lock the doors and close shop maybe then it will appropriate to opine about your opinions on their employee staffing, stock, and whatever else you may choose to whine about.

Now if you have a complaint with a supplier and can't get it resolved then yea, by all means let someone know. But to plant a seed of doubt and then run a potential customer away because of an unsubstantiated rumor... ?

If this post offends anyone.... Good. It was meant to. The lack of common courtesy displayed by some in previous post set the precedent.

Allen

  • Members
Posted

I placed an order from Hidecrafters website last week, and had no problems at all. I live all the way in the northeast and my order arrived in four days. I never talked to anybody in person, just ordered from the website.

  • Members
Posted

I ordered a book from Hidecrafters a few months ago. Not being familar with purchasing off websites I couldnt get the thing to work so emailed them about payment etc. They were most obliging, patient and helpful and quite willing to send the book halfway round the world. I would purchase from them again, no problem. Unfortunately I cannot say the same about Zack White's who didnt even bother to answer my email. Thank you Hidecrafter leather Company.

DJ

[font="Comic Sans MS"][size="3"][color="#a0522d"]"Growing old is compulsory - growing up isnt"
[/color][/size][/font]
  • 2 weeks later...
Posted

Hello all, just got off the phone with one of the owners at Hidecrafters and he says "business as usual", of course, we could use more, but doin' fine. Steve

Thank You

Steve Tayrien

Leather Machine Co., Inc.

2141 E. Philadelphia St. Unit "U"

Ontario, California 91761

1-866-962-9880

http://www.leathermachineco.com

cobra@leathermachineco.com

cobra.gif

 

  • Members
Posted

Called and placed an order just yesterday with Ron at Hidecrafters.

Items in stock. Phone still work and there are employees.

Website can use some help, but those who are complaining... do you have a updated, functional e-commerce site?

What's that... No? eusa_naughty.gif Yeah I thought so.

Until you have an proof of a supplier closing the doors, keep your personal opinions about the viability of businesses to yourself.

I have always found Hidecrafters to be a friendly, well stocked and valuable resource. And if they ever lock the doors and close shop maybe then it will appropriate to opine about your opinions on their employee staffing, stock, and whatever else you may choose to whine about.

Now if you have a complaint with a supplier and can't get it resolved then yea, by all means let someone know. But to plant a seed of doubt and then run a potential customer away because of an unsubstantiated rumor... ?

If this post offends anyone.... Good. It was meant to. The lack of common courtesy displayed by some in previous post set the precedent.

Allen

GRETTER SAID BIG PAPA

  • 3 weeks later...
  • Members
Posted

***Update***

Hey all,

I started this thread & just wanted to give a fair accounting > .......

1st for Big Papa

Phone still work
...I'm Deaf & can't use a phone, thus on-line ordering is important to me.....

well,....never did resolve about the online discount flyer, but I did go ahead and order (on-line) from Hidecrafters anyway as they had a good price on a couple kits & tools I wanted....then >..... :unsure: glitch >.....only recieved part of the order...e-mailed Ron >....Wow! :jawdropper: ....he replied back in about 2-3 hours...sent the rest of my order out that evening......finished the kits (posted in 'critque my work') in time for X-mas........couldn't be happier :thumbsup:

Never meant any mal-intent towards Hidecrafters as they proved to be a reputable outfit....just wanted to know if anyone else was having trouble with the on-line flyers..

Good Fortune, Holidays & Health to all,

Bobby

  • Members
Posted (edited)

Wanted to put my two cents in on this one, ordered from Ron a number of times, no complaints, ever. As far as the 25 percent coupon, I also tried using it on line with the same problem, nothing but a glitch, called up, placed order and gave coupon code and Ron says "Have you recieved the post card in the mail for 30 percent discount? Which I hadnt, but he went ahead and gave me the additional 5 percent anyway. And it seems the online glitch is fixed because I used the coupon code for the $20 off and it works now. I'll continue to do business with Ron, as I will with Kevin and Zack Whites, all of these guys are top notch.

Edited by rickeyfro

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