GrampaJoel Report post Posted January 14, 2011 Well yesterday started out as a most beautiful day for me. The sun was sorta shining and I was having a successful day in the shop. I was sewing the yoke on the second leg of a pair of chinks. The Cobra 4 was purring away making some beautiful stitches. But, all of a sudden the machine made a noise like a plastic fan blade hitting something. The machine froze in place and I couldn't even force the pulley around by hand. This of course was a big cause for Disappointment and there was a black cloud growing over me like a bad omen. So what do I do? I call Cobra Steve the wonder man!! I only live about 40 minutes from Steve's office/warehouse where he keeps all his working elves busy. Steve told me to bring the machine in and his Specialist would take a look at it. So this morning I took my machine in to be repaired. I'd say that Specialist isn't the right word for the fine man that worked on my Cobra4. He fixed my machine and explained that the insides needs oiling also, WITHOUT, making me feel like a total idiot. The Gentleman's name is Tony. I will forever think of him as a sewing machine mechanic hero! Tony, gave my Cobra4 a complete inspection, fixed my machine and made it purr again all the while answering questions posed by me. There is another gentleman at Steve's ' Leather Machine CO .' operations, His name is Tony also.( This Tony is the one that puts the tables and motors together) He lifted my machine out of my truck and Carried it to Tony's The sewing machine mechanic hero's table to be worked on. These machines weigh about 150lbs.! These gentlemen apperared to be knee deep in other work when I got there, but they stopped what they were doing and went right to work on my machine. Steve himself, greeted me as if I was a long lost old friend, instead of just another customer. That sure made me feel good. I gotta say I went away with my head spinning from all the wonderful and complete service I received there at The Leather Machine Co. office/ warehouse! What a great group of guys! Thanks again, Steve, Tony, and Tony!! Joel Quote Share this post Link to post Share on other sites
Ken Nelson Report post Posted January 14, 2011 (edited) Well yesterday started out as a most beautiful day for me. The sun was sorta shining and I was having a successful day in the shop. I was sewing the yoke on the second leg of a pair of chinks. The Cobra 4 was purring away making some beautiful stitches. But, all of a sudden the machine made a noise like a plastic fan blade hitting something. The machine froze in place and I couldn't even force the pulley around by hand. This of course was a big cause for Disappointment and there was a black cloud growing over me like a bad omen. So what do I do? I call Cobra Steve the wonder man!! I only live about 40 minutes from Steve's office/warehouse where he keeps all his working elves busy. Steve told me to bring the machine in and his Specialist would take a look at it. So this morning I took my machine in to be repaired. I'd say that Specialist isn't the right word for the fine man that worked on my Cobra4. He fixed my machine and explained that the insides needs oiling also, WITHOUT, making me feel like a total idiot. The Gentleman's name is Tony. I will forever think of him as a sewing machine mechanic hero! Tony, gave my Cobra4 a complete inspection, fixed my machine and made it purr again all the while answering questions posed by me. There is another gentleman at Steve's ' Leather Machine CO .' operations, His name is Tony also.( This Tony is the one that puts the tables and motors together) He lifted my machine out of my truck and Carried it to Tony's The sewing machine mechanic hero's table to be worked on. These machines weigh about 150lbs.! These gentlemen apperared to be knee deep in other work when I got there, but they stopped what they were doing and went right to work on my machine. Steve himself, greeted me as if I was a long lost old friend, instead of just another customer. That sure made me feel good. I gotta say I went away with my head spinning from all the wonderful and complete service I received there at The Leather Machine Co. office/ warehouse! What a great group of guys! Thanks again, Steve, Tony, and Tony!! Joel I called Steve because I had an issue with an old Adler 30-1 patcher. He told me how to fix it in about 45 seconds and it worked! WHAT AN EXTRA ORDINARY SUPURB BUSINESS man AND NICE GUY! Not to mention an expert sewing machine mechanic. Ken Edited January 14, 2011 by Ken Nelson Quote Share this post Link to post Share on other sites
Cobra Steve Report post Posted January 14, 2011 Thanks guys! .........Wait a minute, maybe I should start charging you guys!!! LOL, Steve Quote Share this post Link to post Share on other sites
