chap machine

[sheathmaker]

Steve,

Artisan has offered to replace my 618 at their expense. Apparantly I had not made it clear to them that I was not satisfied with the machine and they are willing to do everything possible to make me happy to the extent of replacing the machine if necessary; and all at my disgretion. One cannot ask for better service.

Keith

Keith, I'll certainly agree with you that Artisan service and customer satisfaction is about the best here is to be had. They set the standard as far as I'm concerned.

I'd be very curious as to what caused your disatisfaction with your 618. I don't have or use a 618, but I have had flawless production and success with my 797ABLTHR and my Toro 4000 (I would have gotten the T 3000 but it wasn't born yet). Early on in my ownership of both machines I was able to trace any minor problems I had back to operator error and not the fault of the machine. I'm not questioning your experience or ability, but just wondering if that could be a factor in your case.

Paul

[kseidel]

Hi Paul,

Operator error is certainly the most common problem with stitching! That is the primary reason for the time span in troubleshooting this machine. I have had several new workmen over the past two years and bought this machine for them to stitch belts. In the biginning I attributed the problem to inexperienced operators, but as time passed and I ran the machine myself, it became apparent that there was a problem. I have been able to finely tune the machine and have the lock in the same position +/- 1/16 inch. Not close enough for a watchband, but ok for belts. There is still a stiff spot as if something is binding, and possibly causing the variations. Jerry at Artisan is working with me to resolve the problem.

Keith

[Dink]

Adler 367 is my favorite for chaps. but I must also agree that I really like my Artisan also and have experienced the exceptional customer service they provide

[Bree]

I use a Juki 1541-S with a servo motor. It's as fine a machine as you are likely to find. It will stand toe to toe with the Pfaff 1245 or other excellent midrange leather machines.

What people say about Artisan is true. They are great people, with great service and they sell fine equipment. I have an Artisan Toro 4000 myself and I recommend them. But don't count out Juki because I recommend them as well. They are big hitters in the sewing industry and for good reason. They make a GREAT sewing machine with full backup by a huge corporation.

Here is a brochure on it

http://www.juki.co.jp/industrial_e/downloa...g_e/dnu1541.pdf

Flat out... I love this machine.

BTW I bought mine from Hoffman Brothers in Rosemont, IL. They set the machine up meticulously and are there whenever I need them.

http://www.hoffmanbrothers.com/index.asp

[bruce johnson]

I use a Ferdco 1245 with the servo. Set up with Artisans gooseneck lamp and the L-shaped LED setup too. I have had it two years, and am waiting for it to skip the first stitch. It is enough like a home machine, Rundi is not afraid to sit down and run it either.

[Shelly]

I own a Consew 256 - purchased it in 1984 - does everything from chaps to jacket zippers, and have sewn tons of strap goods on it, belts, headstalls, etc. I guess the only thing I don't like about it is that this model doesn't have a reverse. I purchased a Campbell awhile back and that machine now does strap, chap tops, belts, headstalls, etc...I like the stitch it makes much better. I think this Consew will be here forever - it will always have a niche!