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  • Contributing Member
Posted

Okay, here's my three cents...

I was stuck, my supplier didn't have a chestnut bridle side. I needed it for two commissions due this weekend. I had to have Thursday at the latest in order to make them.

I called around and either nobody had it, or couldn't get it to me quick without $100 in shipping. On Monday, I called Peter at Waterhouse and he didn't have it either, but he said give me 5 minutes. I did, he called back. He was having the Tannery drop ship it to me UPS within 2 days ground at regular shipping cost.

Well, this morning I received 2 Chestnut Bridle sides. Unbelievable Customer Care!

Not only that, but it was less money than I usually pay for these sides. Unbelievable, Again! Wait, Wait....

"How do you want me to pay for this Peter? Do I have to send you my Tax papers or anything?", I asked. "If you promise me, you'll send a check, I'll let it go like that", he said. Unbelievable!!!!!! I paid right then over the phone.

He sent me a ring of samples. There's definitely a few I will try. And he has my business for bridle sides forever. They cut like butter, they were practically flawless, even the belly side was practically useful. Unbelievable!!!

I miss Boston.

  • Members
Posted

See I told ya.....

I have not had such good leather and service since....uh...er.... I have NEVER had it till now!

Andy

Andy Langlois

Slings:  www.andysleather.com

My other biz is for sale: http://leathershopforsale.com/

 

  • 2 months later...
  • Members
Posted

Hi All,

Once again I am here online bragging about my supplier, Waterhouse Leather.

Note: I am NOT being paid by him, any favors given or ANYTHING like that. I like to promote the POSITIVE aspects of our trade/craft/careers. (we tend to whine alot at times and be negative about suppliers)

Anyway, a few hides followed me home, Chestnut, Walnut and Black Bridle, all with SUPERB feel, these have been making wonderful rifle slings and belts. The veg tan is in full use for holsters and other gear, the lighter weight veg molds REALLY well.

He has a PILE of orthopedic lining leather and some patterned leathers (ostrich/croc etc) that I am DYING to work with!

Once again, two thumbs up!

Andy

Andy Langlois

Slings:  www.andysleather.com

My other biz is for sale: http://leathershopforsale.com/

 

Posted

Ordered online a couple of things from them and well I wasnt impressed. Got a vegtan double shoulder and some of the upholstery leather they had on sale. I think Ill stick with tandy where I can choose what I want.

Maybe if I had gone in person to the store (not a choice lol) it may be different. Ahhh well.

  • 3 weeks later...

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