Members CollinsMS Posted October 10, 2008 Members Report Posted October 10, 2008 I am going to give you some information that will be considered highly controversial. What I am going to tell you happens every day and is widely practiced by marketing companies that tailor to small business. I am not looking for business even though I do this type of work, and what I am going to tell you is almost considered a secret in my industry and my fellow workers would kill me for telling you this. It doesn't matter were your selling your product. What matters is that you realize you are selling to the world. When you place an item for sale on the Internet your no longer in a defined area of the country, you are literally selling to the world. Everyone knows about ebay but not about you and your product. Ebay listings are so huge it may take a buyer all night to look at every listing for lets say a holster. Most people will do the best they can and use some key words when they want to buy a leather holster. They will then look through a few pages and then either give up or buy the first thing that is close to what they want. If you own your own web site this process is even worse. Now you have to rely on the search engines and hope they send a person your direction. If you don't know how to manipulate the search engines no one will find you. So here is how small and even some medium sized business work. Lets say I am ABC company and I produce leather goods. However in the last month my Ruger holster sales have dropped. I want to promote that product on the internet. So I go out and hire Jane Marketing expert. She finds out about the details of my holster. She then goes to work promoting. What Jane does is very controversial. She finds every forum related to shooting, SASS, Ruger, Cowboy Action, Reenactments, and others. She creates an account on every forum, this could be 100 forums. (( There is a forum for everything )) She then starts posting comments to conversations already going on the forum. Someone may say I like XYZ Ruger holster. She will post back saying XYZ is ok but I just purchased a holster from ABC and it is much better. Now she just made a bunch of people mad. However at the bottom of her post she puts a tag line. I just purchased my ABC holster from: www.website.com. Next thing you know ABC company starts seeing their web hits go through the roof. Everyone wants to see the ABC holster even if they posted they like XYZ. So the ABC company is happy now their web site is being viewed, and their holster sales are up. Jane is happy because she just made a chunk of money and the client is happy with her work. It's possible to generate an extra 100 or more web site hits a day. Over a week the hits will drop off but their is always a forum member who has not checked in for a week or more, then the process starts all over again. Now many of you are going to say that this practice is underhanded and should not be allowed..... It is marketing, period.. In the marketing world just about anything goes. The reason Jane is in business is it may take 2 -5 days to promote an item. As the manufacture you don't have time to spend 2-5 days marketing your item. All forums have this happen. I have seen it on this forum and I chuckle when I see it. The only reason I am telling you this is because I am a 3rd generation leather worker. I don't sell my items because I am busy in the Internet world. I am also telling you this because mt last post about a Leather Consortium came with a lot of opposition. I am trying to help a group of people that I believe struggles with the import market and should know what they are up against. Thanks Mark http://www.theleathercraftsman.com/catalog.html
Moderator Johanna Posted October 10, 2008 Moderator Report Posted October 10, 2008 All forums have this happen. I have seen it on this forum and I chuckle when I see it. The only reason I am telling you this is because I am a 3rd generation leather worker. I don't sell my items because I am busy in the Internet world. I am also telling you this because mt last post about a Leather Consortium came with a lot of opposition. I am trying to help a group of people that I believe struggles with the import market and should know what they are up against.Thanks Mark Hey Mark, I don't have a dog in this fight, and it feels like you are trying to pick a fight with me. No one at LW is discouraging you from your ambition. We wish you the best of luck with your catalog and hope leatherworkers sell a bunch of stuff! We remind people all the time why they should fill out their profiles, and put their links in their signatures here on LW, and we encourage people to introduce themselves and tell us what they do. Many of our members are not anonymous- they use their own name or their business name. I've been told that LW has generated a few sales. And that's one of the reasons LW was founded for in the first place....to keep leatherworkers from having to get day jobs. So knock off the negativity, apparently we both have benevolent goals, only you're coming off sounding rather confrontational. I have no idea what was said between you and the other members, but I've got no bones to pick with you. You aren't being censored or told what to do, and you're free to discuss your business on the board. We know trolling and spamming when we see it, and the folks in green are good at making the distinction. Otherwise you wouldn't be here, right? I repeat GOOD LUCK with your project. You obviously understand SEO. This site gets about 2000 unique vistitors a day, and less than 5% of those come from search engines. Yet every day new members say they found us with Google. Obviously I have a lot to learn, and I'm sure I'm not the only one who would benefit from a tutorial written by you on how to increase website rankings and get search engines to find your site. Many of us are more adept at pounding cows than keyboards, so if you can teach us how to be better business people on the Internet, we would really appreciate it. When I had a shop there was no Internet, and we were limited to a certain geographical area for sales. No leatherworker needs to be limited like that- a website can be better than a yellow page ad or a billboard. Teach us how to build user friendly sites and market them well. Your friend in leather, Johanna You cannot depend on your eyes when your imagination is out of focus. - Mark Twain
Members CollinsMS Posted October 10, 2008 Author Members Report Posted October 10, 2008 Johanna I'm not fighting with you or trying to fight. I have been reading peoples posts about marketing and a lot of discussion about Etsy. After reading all the posts it became apparent that not everyone understands how people drive business to their web site or to their Etsy or ebay site. This post was informational only. If someone want's to post something on my site and send traffic back here then everyone is the winner and I welcome it. The internet is a global marketplace, if someone doesn't know how to drive traffic to your or my little part of the Internet then we are not found by customers. Last night I had a meeting with my insurance agent. He plays guitar and want's a new guitar strap. He said he has been searching all over the net looking for a good hand tooled strap. He was trying to talk me into making him one. I told him I was to busy but I said if you go out to leatherworker.net there is several people that can help you. He asked what that site was. I told him it was a forum. He asked what is a forum?? THIS IS NOT A DIG!!!! He is Joe customer, joe customer has no idea what a forum is. I am making this my last post. Apparently anything I say or do is going to be taken as I am trying to disrupt the leatherworker.net community. I play political games all day long every day and have no desire to play them here. Good Luck to everyone. Johanna please remove my account from this site.
Members Mattmatt Posted October 10, 2008 Members Report Posted October 10, 2008 Dude I'm just a new nobody, but man you 2 sound like my parents. Actually your old enough to be my parents. Man no wonder this country has gone to hell.
Members JustWakinUp Posted October 10, 2008 Members Report Posted October 10, 2008 Just what we all need, more internet drama.
Contributing Member Jordan Posted October 11, 2008 Contributing Member Report Posted October 11, 2008 I'm sad...... I enjoyed reading this stuff.
Members RunningRoan Posted October 11, 2008 Members Report Posted October 11, 2008 I don't believe that posting on forums and mentioning your products (in a professional way when it's appropriate for a particular thread) is underhanded or controversial. And the practice is no secret. I've read many articles and case studies geared toward small specialty retailers that encourage them to become part of online communities to market their business. I'm part of several forums that attract the kind of folks that are my target market. Heck, I am my target market! I join in the conversation and only occasionally mention my products. I also buy ads (if available) on the forum sites. I have gained new customers and plenty of insight and ideas for new products by doing this. Although business owners must post responsibly. If ABC company bad-mouths XYZ company on a public forum, it tends to reflect poorly on ABC company. But if you're helpful, positive, and not using each post as a sales pitch, I have found that forum members appreciate your presence.
Moderator Johanna Posted October 11, 2008 Moderator Report Posted October 11, 2008 Well said, RunningRoan. LW has no problems with anyone promoting their work, business, interests etc. that's one of the reasons we are here. Like obscenity, we know spam when we see it. I am making this my last post. Apparently anything I say or do is going to be taken as I am trying to disrupt the leatherworker.net community. I play political games all day long every day and have no desire to play them here. No one is playing politcal games with you. I thought I made it clear in my last post that we welcomed your input, and were glad to learn from you. I don't know what else to say except I hope when you've had a chance to think things over, that you reconsider and share some of your knowledge with us. Johanna You cannot depend on your eyes when your imagination is out of focus. - Mark Twain
Members DCKNIVES Posted October 11, 2008 Members Report Posted October 11, 2008 I am sorry Mark, but your post struck a nerve.Your analogy of hiring someone to post false testimonials of your product is WAY underhanded, and if you think that is JUST marketing and everybody does it, I feel bad for you. Dishonesty is dishonesty, no matter what label you put on it.While I'm very sure that happens on forums and maybe more than I know it is still wrong.I have been at this and knifemaking almost 20 years and have found the majority of leatherworkers and knifemakers above average people who are helpful, honest,and hardworking.If you want testimonials get some product out there and see what happens.The people that frequent forums such as this are pretty acute in finding talented makers and what they want.Many forums have giveaways and fundraisers which not only helps a good cause but puts your work in someones hands.If they like what you do, they will say so.Well I have said enough, I just hope no one here thinks his business ideas are ethical.Dave http://dcknivesandle...lademakers.com/
Members JMnet Posted October 11, 2008 Members Report Posted October 11, 2008 I just joined this forum to defend a friend. You seam to have mistook what he was trying to tell you. I am in this business, it is legitimate marketing. The forum sites that people like I use are not sites like this. We use consumer sites. If any of you watch TV it happens every time a commercial comes on. Chevy is telling you they are better than Toyota, Ford is telling you they have the toughest truck on the market. One soup company tells you their soup is healthier than their competitor. This is the marketing world, there is not a place you go were marketing is not happening. Bus stops, taxi cabs, MSN, Yahoo, radio, movie theaters and on and on and on. When I go to a forum site of consumers it is my job to nudge people to a product. I am not badmouthing the competition, but I may say I looked at some purse and thought it was very well made, but then I found this one. No bad words no cutting down. A consumer must make up their own mind what they want to do, but if they don't know the option is there they will never look at it. Hunter and Oklahoma leather are 2 big corporations in this country that are still successful. They are in every major sporting goods store or sporting goods web site. Many of those consumers would love to have a hand crafted holster, but they don't take the time or they just don't know how to find someone that hand crafts an item. Go out to a SASS or Cowboy shooter forum some time and read posts. These people are consumers, they are not crafters. They consume goods use them then go out and talk about them. They talk about why they like or dislike a product. They talk about their loyalty to a product. All I do is slip in a comment. ((I was looking on letherworker.net and found a guy who seams to make great holsters, his signon name is ????)) The seed is planted, then you watch to see if it grows. Most of the time people are so curious they can't help but take a look. That is called marketing. Yes there are people that go out and badmouth products to get attention, I won't work with that type and neither does my friend. Also you ran off someone that wanted to help and had a reason. His great uncle was a well known saddle maker in the 30's and 40's. Made saddles for Roy Rogers, Gabby Hayes and other famous silver screen stars. Something went terribly wrong in his business, I don't know the entire story. I do no that he died absolutely broke living in some rat hole out west. His family didn't know because he cut off communications to the family. So my friend was on a mission to help people trying to make it in this business. His post was his passion coming out, he wasn't trying to destroy your community.
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