Hawkeronetwo Report post Posted January 16, 2016 Thanks for all the comments and info. Nick-O is about 2 hours from me. I just might , after Hawking season is over, go see for myself their operation. I will be purchasing a machine in the near future. Just not sure what at this time. Again thanks . Quote Share this post Link to post Share on other sites
coryleif Report post Posted January 17, 2016 I've bought two machines from Nick-O. Both needed/need some work. I can forgive the rounded out set screws and worn out bobbin springs, but when they didn't cut the table properly (or, more likely, just used whatever old table was lying around) and the machine is resting on the drip tray and they've tried to shim the slop with extra rubber pads, that's just lame. Must've been a Monday or Friday when they set that one up. Didn't catch that when I tried out the machine. My bad (I guess). I have to say, though, Nick has been very responsive when I've had issues (and the Missouri guys are great to talk to). Just wish they'd been taken care of in the first place. Quote Share this post Link to post Share on other sites
venator Report post Posted January 18, 2016 I didn't, while it would have seemed a logical choice if you check the sequence of events it never really was. First I got a machine that seemed to work okay. Then it stopped working. I sought the advice of the folks here and tried to fix it myself and failed (did not, however cause any of the damage the machine had as my attempts were very limited). Took it to a well respected shop in Edmonton (where I lived) and had them try, they poked a bit and basically said it was beyond them. At this point Eric offered to fix it free of charge if I shipped it to him, by any standard that was a great deal so I did. Keep in mind at this point in the story we were all under the impression that it was something simple like the timing was out etc so there was hardly any reason to go to Nick-o-sew about it. Particularly when it would have cost me more to ship it back to them than to Eric. Remember, I lived in Edmonton Alberta. Then Eric got it and the truth came out. I still haven't bothered to contact Nick-o-sew. Really at this point I see no reason to, what could they do? Trade it for another machine? I'd rather keep what I have, at least I know where I stand with it. If they sent me something else it could be just as bad as this one was so why risk it. So while I haven't contacted them I don't really see a point, they can't do anything for me and I hardly think it's unfair of me to post the truth about the machine they sold me. Had I known the truth prior to Eric I would definitely have contacted them, however I didn't so it never came up. Stuart Venator, I have a question. Has Nick O Sewing been made aware of this machines condition? has he not offered to take back an repair the machine? or perhaps swap it out. When it comes to these types of Adler machines Like the 467, 767 and the Duerkopp 290, 291 (if made after 1990 all called Duerkopp Adler) These are all high speed machines (tripple feeds) that commonly been used in factories. Therefore I would check them extra carefully before I buy them. I understand that Nick O Sewing is a company that often buy up factory lots. If it came from a closed down production the machine could be overhauled and still in use . Or its a old swapped out machine that came on the lot.This machine will at least be 36 years old or more, that's why I do not understand how somebody can assume it's alright. What's left on a factory high speed machine after 36 year in a factory? It is a Adler, but still. You cannot just assume 36 years old factory machine is okay! It's a machine with a design that looks very modern for its age,(it's very modern too) it's easy to mistake it for a much newer machine. Perhaps, that makes them easier to sell. Nevertheless, it's old. Anyway, a big company like Nick O Sewing must have some routines on machine buy and sell, they would have to log it's history.A normal thing to do is to take it back and repair it. You cannot expect the company to do anything else or can you? Quote Share this post Link to post Share on other sites
venator Report post Posted January 18, 2016 With regard to the age of the machine I have mentioned repeatedly that I didn't expect to receive a new machine. I expected to receive a "refurbished" one as that is what they advertised it as. Had it worked beautifully then had a random part break due to age I wouldn't have been upset but that's not the case. They sent a machine that had wrong parts that Eric needed to physically modify, heaps of corrosion, broken parts (that I were clearly broken for some time) etc. That's not refurbished, that's "meh, seems okay but don't open it in case we're wrong". When I purchase refurbished I expect no broken parts (when it arrives) the correct parts (such as the hook), that it's functioning properly (the oiling system wasn't working), that it has been cleaned rather than full of corrosion. I don' think my expectations are unreasonable. Quote Share this post Link to post Share on other sites
gottaknow Report post Posted January 18, 2016 Just so there's no confusion, this machine was not refurbished by any stretch of the imagination. The damage, corrosion was caused years before Venator got it. The fact it sewed a little while was a miracle. I don't have a dog in this fight so to speak. I don't sell machines and I never charge for something like this. This was done for educational purposes for the forum. Let the chips fall where they may. The condition of this machine was well documented and I have lots of pics I didn't post. In this day and age with the net, it's a double edged sword. We seem to have good sponsors here and there's plenty of feedback. The company that sold this machine dropped the ball. If I had looked at it to buy, I'd have offered $200, and been happy. It is what it is. Regards, Eric Quote Share this post Link to post Share on other sites
venator Report post Posted January 18, 2016 Geeze and I only paid $2200 for the privilege. Quote Share this post Link to post Share on other sites
Trox Report post Posted January 19, 2016 Yes Stuart, I agree with you and now it's no point in contacting the company. And you did the right thing to post about it here. The fact that a big company are selling worn down equipment and as refurbished should be known to all. When CoryLeif also experienced issues it seems to be more than just a "crack" in their quality control. And Yes Eric, there is no doubt about it; this machine was not touched at all. I saw some of your pictures and it did not look any good. By the way, you did a good job with both the machine and the topic. To bad that they keep on doing stuff like this, I looked at their website and they had a lot of new stuff I would like take a closer look at. New stuff, like reasonable priced brass embossing roll. However, I do not like to deal with companies that I cannot trust. Tor Quote Share this post Link to post Share on other sites