Took My Mother to Tandy

[jammon]

Man....Two of my most favorite jobs have been like that. Great places to work, looked forward to going in daily but just couldnt pay worth a crap.

[Hoyden]

My Tandy Leather in East Hartford is awesome like that too.

I have a business account with them and they've let me add on a few people so they can get the business prices and pick up stuff for me. When ice and snow come, my mobility goes out the door, even WITH a service dog, so they help me with what ever I need help with.

My 6 year old loves Tandy leather. She comes in, finds Bruce, the manager and asks if she can pound leather. He gives her a scrap, lets he pull out tools and away she goes making little creations. Sometimes I get her a little kit and let her have at it to decorate pouch or whatever she picked up.

It's one of the stores that my Gremlin (6 year old) and my service dog LOVE to go into. And they don't get bench out of shape when I have my dog help me pull out hides to have a look at. (She's always easy and grasps the very edges so she doesn't leave teeth mark.)

On more than one occasion I've helped other customers find stuff and put together the tools they need for a project, answered questions or helped out with a class that is going on when I've come in to shop, then come home to find a tool, conchos, rhinestones, a strap or a book that I didn't pick up, but they knew I wanted in my bags. I called thinking it was a mistake, only to be told it was a thank you.

[AKRob]

David & Brett have been excellent to me for the 3 or 4 years I have done business with them. Tandy finally came to Alaska, which is great, but I do miss talking with David and Brett. They have both been very helpful to me.

Charity & Missy at the Anchorage store are great too.

Rob

[Wild Bill46]

I can only agree, with most every ones else's comments about Tandy Leather Factory stores.

I live in Ga. and my nearest Tandy is in Chattanooga, TN. (120 miles away ) Annette, Dana and Flute are super great to my wife and myself. Also great friendships within the ranks of other leather workers there are usually the order of the day.

Further away is Dave in Nashville, In my humble opinion they all are Extremely Knowledgeable, and helpful ! CUDOO"s

[raysouth]

Wow !!!! So many good comments about the service at Tandy.

I need to add my two cents as well.

Began dealing with the store in Montgomery, Alabama some time ago and manager and I developed some good rapport.

One day he called me and told me that they were closing the store there and moving back to Birmingham. Probably had to do with

demographics but felt badly about losing store within driving distance.

Even though I am no longer able to visit the store, the manager, Chance Chancellor and I have continued to work things out. He has been more than helpful and very happy to have him at the store. He is always willing to go the extra mile for me.

Wish I could send him all of my business but many items I must purchase from other vendors.

The company has had issues that have not been well accepted by all but they have a splendid staff in "my" store.

God Bless everyone.

Ray

Edited December 24, 2013 by raysouth

[craftsman827]

Thats a great story John.

I miss the brick & morter Tandy stores. You see I live in New York City.

When I first started doing leather work, Way back in 1970, there were 5 Tandy stores in my area within 10 miles.

Now there are NONE. I've asked Tandy's big wigs, they told me the rent in NY was just TOO much to warrent the opening of even one store.

Our loss. If it wasn't for Tandy I probely wouldn't be making leather for the past 40 + years ...

[frenchy07]

I've got to toss my little experience and 2 cents in here as well.

When I decided to jump back into this annoying frustrating part of my life I was greeted like a old family member at our local Tandy store. A year later and more than a few hits to the paycheck I always feel welcome even if I am just popping in for advice. Seth, the manager, and his "minions" are a great group of people. Steering me away from items that I sometimes have my heart set on and explaining why I would be happier with something else, even if it cost less money or comes from a competitor. This is how I found out about Barry King and those fantastic tools of his, they steered me in his direction.

Last summer I made it a priority to make 2 stops on vacation. Springfield Leather and Tandy in Ft. Worth. Both great experiences as well. Customer service may not be the priority in other industries but I can say that in this industry it is refreshing that I have had nothing but great experiences.

I don't do this for a living, only for myself though one day maybe in retirement..............gotta stay busy, right?