Is Tandy Under New Management?

[Mike516]

 I see all your points. From their perspective they probably didn’t really know what to do. What I should have done is just use them when I got to them and emailed Tandy if there was a problem.

 In my defense I was so surprised when they arrived I was just kind of pissed at the way the whole thing went down.
 

 I probably jumped the gun on that. But she set the mood for the entire conversation when she denied that message was ever there and it snowballed form there.

Edited March 9, 2021 by Mike516

[Viking]

I’ve ordered quite a bit during the pandemic from Tandy & like others my only complaint is the $12 shipping fee.  I’m a hobbiest, so I wouldn’t eat that if I was running a business.  However,  they are often the cheapest option for things like fiebings dyes which go for a couple bucks more on Amazon.  I wait until I need a few things to make it worthwhile. If I just need one thing, I try to find it elsewhere.  Weaver charges 6.99 flat - but my experience is Tandy has  a better selection  of the things in need.

honestly - I’m puzzled at how they stay in business with this retail store model.  There is a lot of competition out there.   My closest Tandy store is about a 45 minute drive - and I’d just rather pay the shipping & risk the quality on buying leather.