I called the awesome folks at industrial sew tech where I got my machine in cincinati today. I explained my problem and he said the same thing along with making sure the top thread tension was nice and tight as well I tried holding the two threads nice and tight along with tightening the top thread tension even more and this seemed to aleviate the problem.
Andrew Chee, both sides of the stitch are visible. I mainly make cigar cases and both sides are visible and I always try to make sure everything is as perfect as possible. :-) thanks all for the tips.
Attached pic is what I mainly do.