pikefish Report post Posted June 22, 2023 Stunned by my experience by this retailer, not sure where i should post this? I brought or paid for heavy 5mm leather back. They had NONE in stock so sent me a 3mm butt instead, no call just sent hoping i wouldn't notice... I reluctantly complained as it clearly wasnt what I orderes and useless for my needs. So the games continued, he sent more wrong products(i even said if you dont have it just say, i trust my instincts...), then 3 time i collected my parcel from town(3 hour return trip too) he still sent me just junk i cant use. I feel ripped off and he doesnt care less, even took the link off his website but I kept a screen shot before he took it down, i had no confidence in his actions or scam. This last peice is to small for belts as I planned and scratch, ripped and holes. Wouldnt be 2sq feet of unmarked leather a long way from 10+. Really not sure its good for anything? Just experience and to steer clear from this clown. Lucky I only made a test order before ordering bulk... No thanks, never again. Maybe why he change his business name? Very poor experience and ill never buy again from this joker. Quote Share this post Link to post Share on other sites
Tugadude Report post Posted June 22, 2023 Personally, and I can obviously only speak for myself, but I don't put much stock in reports such as this. Not to say the poster is fabricating anything, but because the supplier has no chance to explain their side of the story. And I guarantee there's another side to the story, there always is. So I don't know that it is fair to the supplier. We do have a few Aussies on the site and I have to believe somebody probably knows him or at least of him. In any event, it will likely be a small audience as this is an Australian dealer. I visited the company's website and it appeared professional and seems to have been in business since 1982 for what that's worth. Quote Share this post Link to post Share on other sites
pikefish Report post Posted June 22, 2023 The supplier has had many a chance to fix this? He wont even reply to my emails, talking to him was a joke so I put it in writing... He responds with feedback survey emails! He clearly just doesnt care. Customer support is a rare breed these days in aussieland. Quote Share this post Link to post Share on other sites
pikefish Report post Posted June 22, 2023 2 hours ago, Tugadude said: So I don't know that it is fair to the supplier. We do have a few Aussies on the site and I have to believe somebody probably knows him or at least of him. This is purely my experience! So over positive reviews only, its not good business and customers should know. Corporate law has infiltrated Australia and we have no rights. He knows ive posted this as i told him... Quote Share this post Link to post Share on other sites
pikefish Report post Posted June 22, 2023 3 hours ago, Tugadude said: I visited the company's website and it appeared professional and seems to have been in business since 1982 for what that's worth. In business since 1982? Please see link: https://abr.business.gov.au/ABN/View?abn=62097295273 Nope, just words on his website mate... See the numerous names? Thats not a good business model, lol. Cheers Quote Share this post Link to post Share on other sites
kgg Report post Posted June 23, 2023 (edited) Sorry to hear of your experience. kgg Edited June 23, 2023 by kgg Quote Share this post Link to post Share on other sites
