Members Carriesleatherworks Posted Monday at 06:16 PM Members Report Posted Monday at 06:16 PM Casually ISO a cowboy outlaw hand crank sewing machine. Also if anyone has used one did you like it or not? So far I've seen fairly good reviews. Thanks Quote
Members Thadrick Posted Monday at 06:42 PM Members Report Posted Monday at 06:42 PM I really like mine however, I don't have a lot of experience with sewing machines. After a couple years of use I finally broke my first part yesterday. The cable to lift the foot broke and I'm hoping getting a new cable will be easy with their customer service? I have no experience with them either. Sewing leather up to 5/8 is easy as can be. Quote
Members Thadrick Posted Tuesday at 08:49 PM Members Report Posted Tuesday at 08:49 PM (edited) So, Like I was saying, Needing parts for my machine and got ahold of ryan. As I was talking with him (with CC in my hand) he said I owed him nothing? Turns out, my machine is lifetime warrenty. He said he would get my parts in the mail today. WOW!! Ive never had customer service like that before, I think Ill buy another Outlaw one tomorrow. Edited Tuesday at 08:50 PM by Thadrick Quote
Members Carriesleatherworks Posted 18 hours ago Author Members Report Posted 18 hours ago Thadrick 19 hours ago, Thadrick said: So, Like I was saying, Needing parts for my machine and got ahold of ryan. As I was talking with him (with CC in my hand) he said I owed him nothing? Turns out, my machine is lifetime warrenty. He said he would get my parts in the mail today. WOW!! Ive never had customer service like that before, I think Ill buy another Outlaw one tomorrow. Awesome thanks that's exactly what I was hoping to hear. I'm hoping to find one used so it's a little cheaper but if I don't and end up buying one new would you mind sharing where you bought yours from? Thanks Quote
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