Would you return these goods?

[ruthless]

I bought some collars and leads from the US for research purposes. I did it when the exchange rate was at it's worst, so two collars and three leads cost me AUD$540 [uS$346]. My intention was never to use them, just to check out the quality and the hardware and then sell them on. It took 6-8 weeks for the order to be dispatched. I put my plans on hold until I saw them, but when they arrived last week I was utterly disappointed. I think the quality and finish is really poor and I wonder am I being a bit picky because I'm a perfectionist. I wouldn't dream of sending anything out like this. Let me know what you think and if you notice any other defects that I haven't addressed?

[i've blurred out the company's stamp as I don't want to name names.]

The leather around nearly every rivet has been marked by the setter

The rivets aren't properly centred and neither are the top panels

The corners aren't cut evenly

The leather is shit quality

They didn't even put their own stamp on squarely

[Suze]

You guys know I am not a leatherworker (yet) but those would so be going back....

they are poor quality that even I can see. (Well - I am a crafter)

[rdb]

Cheap hand made is better than cheap machine made, but it comes down to value. I would suggest $20-$25 per piece with $5 extra per concho. That is still far less than you paid.

You did buy to check out the competition, and online to boot. You obviously believed there was value in learning. Lesson learned. Now go out and make better.

[sodapop]

they'd already be in the mail making thier return trip...

darryl

[TwinOaks]

I'd return them in a heartbeat. I hope you paid by credit card, because you can contact the card company and let them know that you're returning the product and you want your money back.

I'm not the best leathercrafter in the world, and I know it. Occasionally, I'll make silly mistakes....but I catch them. I also try to keep my kids (7 & 8 years old) interested in the craft. I can honestly say that my kids can turn out better work than some of what you posted.....well, one of them can. My son (youngest) doesn't really care to much for anything that isn't dangerous to himself or others, but my daughter is making my proud by mimicing my OCD.

Back to the leather: Yep, crap. Send it back in a box, addressed to the CEO of the company, with a polite letter of complaint.

The nice thing about folks that try and turn a quick buck by turning out crap work....well, they aren't around long.

[ryano]

Hello, I would return them. There is no sense in charging that much for that kind of workmanship.

[cem]

I'd send them back as well for that price even now with our now higher Australian dollar I'd expect them to be alot better than that. I'd be interested to know why they took 6-8 weeks to arrive as well were they custom made or normal stock. The only time I've had to wait that long for products from America was before the internet was commonplace in Oz which was about 15 years ago.

[Luke Hatley]

you actually payed that much..........".i have a bridge to sell"....My o My

[tonyc1]

you actually payed that much..........".i have a bridge to sell"....My o My

Is that the Brooklyn Bridge, Luke ???

[badger]

I would expect there to be more care and attention paid at that price.

Personally, I would return them for a refund.

Cheers,

Badger