Cobra Steve Posted August 19, 2009 Report Posted August 19, 2009 Hello to all. Everyone has seen what is going on in the Sewing Machine world. Most of you know me as being an honest, hardworking, man who will go out of my way for you, the customer. My customer service is well known and documented. The COBRA line of stitchers are made in the finest factories. You all know that price is not the deciding factor when purchasing a leather stitching machine. Recently Tim Cox of Zack White Leather told me that his customers preferred the COBRA over my competitors 4 to 1. After sewing on our machines, I am sure that you will agree. It all starts with my factories. My factories goes above and beyond when finding sub-contractors to make certain items for our machines. There are "A" factories, "B" factories, and "C" factories in China. You can be sure that you are getting nothing but the best when purchasing a COBRA machine. I know first hand that this is not the case from other companies. Price is no object when I purchase anything, and everything from our factories. The only thing that matters to me is quality. I have no choice but to be better than the competition to stay in business. I will NEVER cut corners when it comes to my customers. Tony, my mechanic is the best in the world, (and I mean the world) at what he does. He has literally set up over 1000 machines to do what they are supposed to do. He is the best. I urge you to really consider these facts before buying: 1. The quality of our factories. 2. Our mechanic (Tony). 3. Our customer service (Steve) These are the main reasons that set COBRA machines apart from others, and remember...after the sale is more important than the sale itself, because after the sale goes on forever. In 6 months from now, if I can't help you on your machine, and give you the service that you deserve, then what are you going to tell your friends? You can be sure, they are not calling me. But if I take care of you and you are satisfied and happy, then your friends are calling me. Word of mouth is a powerful tool. and I intend to use it to my advantage. I promise you (and promises were meant to be kept), that I will not let you down for as long as I'm alive. Thank you, Steve Quote Thank You Steve Tayrien Leather Machine Co., Inc. 2141 E. Philadelphia St. Unit "U" Ontario, California 91761 1-866-962-9880 http://www.leathermachineco.com cobra@leathermachineco.com
Members Ken Nelson Posted August 20, 2009 Members Report Posted August 20, 2009 I got my new machine from Steve last week. This machine was set up and sewing in a very short time. It sews like a dream. His follow up has been super. Service is IMPORTANT, AND Steve is a standard for the industry. I have bought machines from Steve in the past and this machine is the best I have bought from him but the first from his company. I recommend him and his products highly. Thank you, Steve. Ken Nelson Quote
Members jbird Posted August 21, 2009 Members Report Posted August 21, 2009 I have been working with steve know for a while he's awsome and better customer service you won't find. Josh Dusty Chap Leather Quote Josh Dusty Chaps Leather & Seven O Saddle Shop 801-809-8456 Keep moving forward! On a horse. Hebrews 4:12 My link
Members Shorts Posted August 21, 2009 Members Report Posted August 21, 2009 I was that customer on a Friday afternoon - Steve patiently walked me through it all Quote
Members JoshDuvall Posted August 21, 2009 Members Report Posted August 21, 2009 (edited) I bought my first machine through Steve (Cobra Class 4) and I'm really glad I did. The quality of not only the equipment but also service has been outstanding. Any questions i've ever had Steve has patiently explained an answer and guided me through any set up I've needed help with and then even called back a few days later to make sure everything was going good. The quality of his machines are excellent and for these reasons, among many others, I will be going back to Steve when it comes time for me to purchase a lighter weight machine for chaps and bags and so forth. I highly recommend Steve and his machinery. Edited August 21, 2009 by JoshDuvall Quote Josh Duvall
Cobra Steve Posted August 21, 2009 Author Report Posted August 21, 2009 Thanks to all. Call me for anything. Your friend, Steve Quote Thank You Steve Tayrien Leather Machine Co., Inc. 2141 E. Philadelphia St. Unit "U" Ontario, California 91761 1-866-962-9880 http://www.leathermachineco.com cobra@leathermachineco.com
Members wyldflower Posted November 5, 2009 Members Report Posted November 5, 2009 I just purchased a Cobra Class 4 from Steve, my first machine. Steve has been outstanding. There was a little hitch with the shipping company and when I couldn't reach them I called Steve. He more than lives up to his reputation for taking care of you! I should also add that the shipping company also came through like champs. My new Cobra 4 has arrived, and I can't wait to try her out this weekend. And she already has a name (I name everything) - "Velma" Thanks again Steve, you are the best! Dixie Quote "Remember this day...for it is the doom of men that they forget." ~ Merlin, Excalibur .
electrathon Posted November 8, 2009 Report Posted November 8, 2009 I want to say a "thank you" to Steve too. He was at the Pendleton trade show this weekend. I brought in a machine that I have (not one of his) with a few questions about getting it sewing. He took the time to look at it and helped adjust on it. Nothing but helpful and was willing to offer and give free advise to someone who has yet to purchase from him. Steve, again, thank you for the help. Rest assured when the time comes for me to step up to a real sewing machine you will be the first one I call. Aaron Quote
Members Western Artistry Posted November 10, 2009 Members Report Posted November 10, 2009 Hello everyone! I have a few questions. I am looking into purchasing a Cobra Class 18 machine and was hoping to speak with someone who has worked with one. I have a Ferdco Pro 440 and I have had a few problems with it and wanted to see if it was similar to the Cobra. Firstly, I have had problems with the walking foot leaving marks on the leather as I sew it, sometimes they're so bad I have to scrap the project. Secondly, I have a hard time sewing certain things like rodeo chaps where there are delicate leathers on top of heavier ones, the lighter leather gets eaten up by the foot and it becomes scratched or deformed. Thirdly, for some of my more decorative work I need something that will use a smaller needle and thread, for things like spur straps and belts. If anyone has used the Cobra Class 18 and can tell me whether or not these issues are the same as my ferdco, please let me know! Any information would be greatly appreciated! Blessings, Morgan Quote Morgan Seaman www.westernartistry.com
Cobra Steve Posted November 10, 2009 Author Report Posted November 10, 2009 Hello everyone! I have a few questions. I am looking into purchasing a Cobra Class 18 machine and was hoping to speak with someone who has worked with one. I have a Ferdco Pro 440 and I have had a few problems with it and wanted to see if it was similar to the Cobra. Firstly, I have had problems with the walking foot leaving marks on the leather as I sew it, sometimes they're so bad I have to scrap the project. Secondly, I have a hard time sewing certain things like rodeo chaps where there are delicate leathers on top of heavier ones, the lighter leather gets eaten up by the foot and it becomes scratched or deformed. Thirdly, for some of my more decorative work I need something that will use a smaller needle and thread, for things like spur straps and belts. If anyone has used the Cobra Class 18 and can tell me whether or not these issues are the same as my ferdco, please let me know! Any information would be greatly appreciated! Blessings, Morgan Hi Morgan, we use the best presser feet available. We buff, and smooth both feet so they will not mark the leather. We also buff the feed dog so it too will not mark the leather, while at the same time, not compromising the ability to feed belt leather. You can use # 69 thread and a size 18, and in some cases a size 16 needle. If anyone else has something to ad, please do so. Thanks, Steve Quote Thank You Steve Tayrien Leather Machine Co., Inc. 2141 E. Philadelphia St. Unit "U" Ontario, California 91761 1-866-962-9880 http://www.leathermachineco.com cobra@leathermachineco.com
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