Russ Report post Posted June 27, 2010 Hi all. I'll be calling Artisan tomorrow, but was wondering if anyone could offer some help on a Sunday. I have an Artisan 3000, never had any problems with it. Out of the blue, the thread is clogging when I go in reverse. It seems like it won't make it over the bobbin case. The hook picks it up fine, and to my uneducated eye, it looks like it is all working the same as it does in forward. I've double checked my thread pattern. I took out the bobbin case and cleaned it and checked the spring, and I took the entire shuttle race body out and cleaned it all. I've also oiled everywhere, and adjusted, very minutely, the thread tension. Ideas anyone? Thank you. Russ Quote Share this post Link to post Share on other sites
mike59 Report post Posted June 27, 2010 Hi all. I'll be calling Artisan tomorrow, but was wondering if anyone could offer some help on a Sunday. I have an Artisan 3000, never had any problems with it. Out of the blue, the thread is clogging when I go in reverse. It seems like it won't make it over the bobbin case. The hook picks it up fine, and to my uneducated eye, it looks like it is all working the same as it does in forward. I've double checked my thread pattern. I took out the bobbin case and cleaned it and checked the spring, and I took the entire shuttle race body out and cleaned it all. I've also oiled everywhere, and adjusted, very minutely, the thread tension. Ideas anyone? Thank you. Russ Russ, The best thing for you is to take out the bobbin and replace it with a new full one. I'm not sure why, but sometimes the thread gets twisted, especially if you are making a few 180 degree turns and this may occur. Try it and see if you are having the same problem. Mike Quote Share this post Link to post Share on other sites
Ken Nelson Report post Posted June 27, 2010 Russ, The best thing for you is to take out the bobbin and replace it with a new full one. I'm not sure why, but sometimes the thread gets twisted, especially if you are making a few 180 degree turns and this may occur. Try it and see if you are having the same problem. Mike I would suggest you check the timing. Also, you might try a new needle. Mechanic once told me to put in a new needle whenever a sewing machine isn't sewing right. Good luck, hope this helps. Ken Quote Share this post Link to post Share on other sites
CowboyBob Report post Posted June 28, 2010 Are you sure the thread is around the 2nd tension 11/2 times?It's a common mistake. Bob Quote Share this post Link to post Share on other sites
Russ Report post Posted June 28, 2010 Yes, the path is correct, and I've changed the bobbins. Wondering if the bobbin tension got changed somehow when making up a bobbin..... Are you sure the thread is around the 2nd tension 11/2 times?It's a common mistake. Bob Quote Share this post Link to post Share on other sites
CowboyBob Report post Posted June 28, 2010 Well it's either the timing has slipped (doesn't happen often)or the upper thread is to loose or not threaded correctly,is the thread pulled down through the top tension once in a while it gets behind instead of through it, Maybe you need to tighten the needle thread tension alittle more to get it to pull up. HTH, Bob Quote Share this post Link to post Share on other sites
Cobra Steve Report post Posted June 28, 2010 Well it's either the timing has slipped (doesn't happen often)or the upper thread is to loose or not threaded correctly,is the thread pulled down through the top tension once in a while it gets behind instead of through it, Maybe you need to tighten the needle thread tension alittle more to get it to pull up. HTH, Bob Hi Russ, if all of the advice given so far hasn't worked, and if Artisan can't get the machine to work, there are other contributing factors that may apply. If I, Bob Kovar, Wizcrafts, Art, or any other competent mechanic tried to tell you in a post, it could take up to an hour of typing. So you might be better off to call one of us and see if we could help you over the phone. Thanks, Steve Quote Share this post Link to post Share on other sites
Russ Report post Posted August 21, 2010 I want to post an update (should have about a week ago) on how this went. What happened was I shattered a needle (didn't break it, SHATTERED it) sewing a holster, when I hit a rivet. Bits of the needle jammed up the shuttle and fouled the machine tremendously. I cleaned and reset it best I could, being a very average-to-poor mechanic. Got the ol' Artisan running again and it seemed fine...but of course, it wasn't, the machine is just very forgiving, IMO. Eventually it wouldn't run enough to get my jobs out and I called and spoke with David and Jerry. Both were very patient and helpful, working around MY schedule, and it was clear the machine was out of whack by a lot. They got me up and running enough to get my jobs out. I then had a choice of calling a mechanic or sending it back. Artisan offered to fix the machine (the eccentric was off), re-time it, oil and clean it for no charge. All it cost me was shipping out and back. That was pretty much a no-brainer. I sent it out, they turned it around in one day, and it's back all clean and running fine and with some new parts that I wasn't charged for. This is not an endorsement over any other machine or person, especially the great people on this forum. This is simply to say that my Toro has worked great for 4 years, and when I bonked it up through my own carelessness, Artisan took care of me. First rate machine, and first rate service. Thanks to everyone (Steve, Bob, Art, and others) on the forum for your help and offers of further assistance. Russ Quote Share this post Link to post Share on other sites
Wizcrafts Report post Posted August 22, 2010 I want to post an update (should have about a week ago) on how this went. What happened was I shattered a needle (didn't break it, SHATTERED it) sewing a holster, when I hit a rivet. Bits of the needle jammed up the shuttle and fouled the machine tremendously. I cleaned and reset it best I could, being a very average-to-poor mechanic. Got the ol' Artisan running again and it seemed fine...but of course, it wasn't, the machine is just very forgiving, IMO. Eventually it wouldn't run enough to get my jobs out and I called and spoke with David and Jerry. Both were very patient and helpful, working around MY schedule, and it was clear the machine was out of whack by a lot. They got me up and running enough to get my jobs out. I then had a choice of calling a mechanic or sending it back. Artisan offered to fix the machine (the eccentric was off), re-time it, oil and clean it for no charge. All it cost me was shipping out and back. That was pretty much a no-brainer. I sent it out, they turned it around in one day, and it's back all clean and running fine and with some new parts that I wasn't charged for. This is not an endorsement over any other machine or person, especially the great people on this forum. This is simply to say that my Toro has worked great for 4 years, and when I bonked it up through my own carelessness, Artisan took care of me. First rate machine, and first rate service. Thanks to everyone (Steve, Bob, Art, and others) on the forum for your help and offers of further assistance. Russ This is why I and most other members of this forum always recommend buying from dealers associated with Leatherworker.net. They are family and treat other members like family. Hats off to Artisan! Quote Share this post Link to post Share on other sites