Members Daniel Tyack Posted July 24, 2010 Members Report Posted July 24, 2010 I'm a marketing guy by trade and thought I would share some thoughts with you folks. I looked over a lot of posts in the marketing section and saw some good and bad ideas floating around. This is an "infinite" topic so I'll try to just share what will help small time leather businesses out. 1. Create a "personal" brand. You are most likely a one man/woman show, don't pretend that you aren't. It may be temping to create a "big" presence however this will only harm your business. There are a zillion big companies out there that sell nice leather items (made by hand in a country with cheap labor rates) you cannot compete with them. Instead, market your personality and boutique vibe. People love to connect with a personal brand, it makes them feel good about themselves in two ways, 1. They feel special because they have a custom item 2. They like to route for the underdog. DO NOT pretend you are a massive company, instead embrace the fact that you are small time and play the unique hand mad factor up. 2. Be Genuine. Do not try to be someone you are not and do embrace who you are. Don't try to do everything, instead specialize in what you like/are good at and push it hard. If you spin your wheels taking project you don't like or don't have the skills to accomplish you will be miserable and clients will not be happy. Don't be afraid to tell a client that you don't feel comfortable or cannot produce an item. Just be honest and then offer another option (preferably something that makes you money). A company that sell a focused set of product will do much better than a company that tries to sell / be everything. Be who you are, embrace your personal style. 3. Don't do your own root canals. I run into this all the time. A business owner will hire a CPA, Accountant, Lawyer, Sales Person, Shop Boy, Fulfillment Service, Cleaning Service, HR Person etc. but they insist that they do their own website. I don't know why this is a trend in small business but honestly it's about as smart as doing your own root canals. You ARE going to screw it up and it is going to HURT! Yes it's good to have a general knowledge of things like HTML, CSS, PHP, SEO etc. but only so you don't get ripped off when you hire somebody. I know you are scared to hire it out because you think it costs a lot of money. Yes, a website can cost a lot, and it can also cost very little. If you are in the market for one do this... Go to www.elance.com, create an account, post your job (website design) and watch the bids come in. You will get bids from $300-$5000, just be sure to check portfolios, reviews and how long a provider has been on elance. (any outsourcing website will work I just like elance.) Some people will stick their noses up at this idea because they would NEVER take jobs away from Americans. Well the moral of the story is that US based design firm just hired a guy from elance to do your website and you paid them 6X what they paid to get it done. I'll write a post some day about economical solutions for small businesses and cheap bastards but for now... Stop doing your own root canals! 4. Utilize free goodies. There are many free tools out there to generate business and sell product but I do recommend 2 above all others. Google Places and Facebook. With google places you can essentially create a verified listing and business profile page within google's system. If you do nothing else for your search engine optimization, please do this. www.google.com/places Create a Facebook business page. A huge percentage of the population uses facebook and it's a great way to keep your product in front of your fans without spamming them. The key is staying active and posting relevant content regularly even if that just means quick pictures of your projects. Here are a few FB tips. 1. You cannot create a page without having a personal profile so do that first. 2. Create a Fan Page (not a group) 3. Get a unique domain name like facebook.com/uniquename 4. Suggest it to all your FB friends and promote the heck out of it on your website Contributing to online communities is also key. This will do to things 1. establish you as an authority 2. Get links back to your site. You'll note I have a small link in my signature to www.leathermob.com it's a social network I started for leather workers. I want new traffic and new members so I'm taking the time to write this article. I'm being brutally honest about this to show you a real world example of contributing to a community to generate traffic. There are tons of other free services like local business directories that will help you out as well. Just google search things like "How to promote my business" and you'll get all kinds of tips. 5. Youtube Youtube Youtube Youtube! Did I mention Youtube? People love youtube, in fact probably everyone reading this has clocked a few hours checking out leather stuff (or dancing cats...). Youtube however isn't just fun, it's also GREAT for business! Here's a good strategy... Make a tutorial video of you building something that you are really good at and you really like, title it "How to build a __________", add 10 or so relevant key words and watch the hits come in. Potential clients will see the care and time you put in to your work and be more inclined to order. Google also lists videos on the first search page so if you title it appropriately you can bypass all the organically places search results with one video. Videos will also help people connect to you and your brand. Once they watch 2 or 3 of you working your magic they will start to feel a loyalty to your brand which can easily convert to web traffic and sales! I could go on all day and everybody's brains would glass over so let's just stop here If you ever have any questions like "How do I promote my business" just ask google, you will surely find some good advise. Hope this helps somebody out! Quote Daniel Tyack "Trying Harder To Suck Less" http://www.leathermob.com
mike59 Posted July 24, 2010 Report Posted July 24, 2010 Daniel, Thanks for this info. I wish I'd have had this information long ago. Mike Quote
Contributing Member UKRay Posted July 24, 2010 Contributing Member Report Posted July 24, 2010 Useful information, Daniel - but don't stop there. We want to know everything! Those that don't will click away so 'fill your boots' man. Type 'till your fingers hurt. You have an appreciative audience here. Ray Quote "Some mornings, it's just not worth chewing through the leather straps" Ray Hatley www.barefootleather.co.uk
Members Daniel Tyack Posted July 24, 2010 Author Members Report Posted July 24, 2010 Useful information, Daniel - but don't stop there. We want to know everything! Those that don't will click away so 'fill your boots' man. Type 'till your fingers hurt. You have an appreciative audience here. Ray Thanks Ray I'll try to add individual topics in the near future. That post was a lot to type for an ADD guy like me! I'll aslo try to stay active in this section with new topics, for a new guy like me it's just hard to jump into topics that have been up for a while. Quote Daniel Tyack "Trying Harder To Suck Less" http://www.leathermob.com
Members azrider Posted July 29, 2010 Members Report Posted July 29, 2010 Good information. Thanks for putting it together. Quote Drygulch Leatherworks- Baldwin City, Kansas www.drygulchleather.com
AndyL1 Posted July 31, 2010 Report Posted July 31, 2010 Great tips man! I am trying to build my own website though as I really need to learn how to do that. It would be nice to not have to worry about it though and live stress free! HAHA! -Andy Quote Blackthorn Leather on Etsy • Blackthorn Leather on Facebook
Members Daniel Tyack Posted July 31, 2010 Author Members Report Posted July 31, 2010 Great tips man! I am trying to build my own website though as I really need to learn how to do that. It would be nice to not have to worry about it though and live stress free! HAHA! -Andy Andy, you got the design part down already! All you need is to get some programming help. I would highly recommend elance for a guy like you. Just design what you want your site to look like and hire a programmer to create the site. DT Quote Daniel Tyack "Trying Harder To Suck Less" http://www.leathermob.com
Contributing Member UKRay Posted July 31, 2010 Contributing Member Report Posted July 31, 2010 Andy, I would strongly suggest you contact LW's very own CitizenKate (www.studio-2dawgs.com) as she created an excellent website for me. Take it from me, Studio 2-Dawgs quality of work is great and so is their attention to detail. Best of all, Kate's prices are very affordable and I'm delighted with the work she carried out.. Kate really went the extra mile to make sure my brief was matched precisely and, trust me, I'm not easily pleased! LOL Ray Quote "Some mornings, it's just not worth chewing through the leather straps" Ray Hatley www.barefootleather.co.uk
AndyL1 Posted July 31, 2010 Report Posted July 31, 2010 Andy, you got the design part down already! All you need is to get some programming help. I would highly recommend elance for a guy like you. Just design what you want your site to look like and hire a programmer to create the site. DT Andy, I would strongly suggest you contact LW's very own CitizenKate (www.studio-2dawgs.com) as she created an excellent website for me. Take it from me, Studio 2-Dawgs quality of work is great and so is their attention to detail. Best of all, Kate's prices are very affordable and I'm delighted with the work she carried out.. Kate really went the extra mile to make sure my brief was matched precisely and, trust me, I'm not easily pleased! LOL Ray Thanks fellas! I do have a good friend of mine that's in the programming biz. He's going to help me get the site functional. I may sit with him while he does the programming so I can gain a bit more knowledge on the subject. I've been on Elance before... in fact scored a couple of jobs off of it while unemployed this past year. Luckily I start my new full time, permanent gig on Monday! Cheers, Andy Quote Blackthorn Leather on Etsy • Blackthorn Leather on Facebook
Members Windom Leather Posted August 1, 2010 Members Report Posted August 1, 2010 Thanks Daniel, I look forward to seeing more tips from you. Quote Will Windom Windom Leather "Slow down and you will get a more harmonious outcome"- Wilford Brimley
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