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Posted

You better not hang up on me again !!!!!! LOL

I'm old enough to know that i don't know everything.

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Posted

:evillaugh: Hilarious response.

Another option, after the second "No you're not" + demand to speak to the boss: Chuckle, say "Just a moment please," put the caller on hold for a few seconds, then come back on with the exact same voice. "This is the boss; how may I help you?"

On second thought, that means you have to deal with them a little longer. I like your version much better.

Posted

I know a business owner who says, "you need to fire your worst customer". I have seen it work and in the long run its the right thing to do.

The key to immortality is first living a life worth remembering.

Bruce Lee

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Posted

I remember the owner of a company I worked for saying, "This would be a great business if it wasn't for those damned customers!"

Every time some client would do or want something bizarre, I'd remember that saying and smile on through the issue.

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