Artisan Poor Customer Service

[ChrisS]

Has anyone else had bad customer service from Artisan? I called today ask about a Toro 4000P that I bought used, the response that I received was poor and rude. I was told, since I bought my machine used that I could not receive any information about this machine. REALLY???? Is the customer service only apply to the first purchaser? WOW, I will never buy another artisan machine because of this.....Any thoughts???

Chris Spanos

Edited August 6, 2012 by ChrisS

[CowboyBob]

Chris,

Sounds like he must be having a bad day.I'll be glad to help you.

Give me a call.

Bob

[Cobra Steve]

Chris,

Sounds like he must be having a bad day.I'll be glad to help you.

Give me a call.

Bob

Another bad day?!?! I will be glad to help you as well. Hi Bob! Steve

[ChrisS]

WOW!! that is all I have to say about the hospitality on this forum. Thank you Steve and Bob for the response, I spoke with Steve and he answered my question...

Thanks Again!!

Chris

[RMB Custom Leather]

I would call Steve about any machine especially if you need a new one, he has always been glad to help no matter what brand you have a question about.

[Techsew Ron]

what was the issue you were having with your machine? lots of friendly people around here that could help you.