dickf

Not Receiving Notifications

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Since the last upgrade of this software, I no longer receive notifications on subscribed threads or subscribed sub forums. I do, however, get notifications on PM and when someone quotes one of my posts. My settings look to be correct. Ideas?

Thanks.

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I've had the same issue since I joined the forum. Would be nice to know why.

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Monday bump.

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Wednesday bump.

Anybody out there in adminland?

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contact beaverslayer or Johanna direct with a PM

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PM sent on 2/28.

I'll post back with any info.

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I think I have this sorted (we'll see when someone posts in a followed forum or topic...)

When the new software was installed, it either wiped out my old settings, or added new ways to accomplish things and thus my old settings were no longer applicable.

In My Settings > Notification Options, all of the boxes were unchecked except for the last (Notify on post quoted). I checked the ones at the top for notify via email for subscribed posts/topics and saved. Hopefully this fixes things.

post-6346-0-44879000-1362499235_thumb.pn

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For some reason when we did the last upgrade the notification settings got borked for some users. They appeared "fine" in the admin section, but not in the member control panel. It's things like this that makes me want to bang my head off the keyboard occasionally! Thanks, Dick for posting the solution to the problem! :)

~J

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No problem, and this is working properly now.

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 I don't receive email notifications for PM anymore (since a couple of weeks ago). Notifications settings looks okay.  Sometimes I receive an email for a PM (randomly). Any ideas?

Thanks!

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This is a late response, but have you checked your junk mail folder?  I've had email programs randomly decide that a newsletter I was getting was junk randomly.

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7 minutes ago, Grey Drakkon said:

This is a late response, but have you checked your junk mail folder?  I've had email programs randomly decide that a newsletter I was getting was junk randomly.

Yes, I've checked, thank you! It was just a temporary problem with the website sending the e-mail notification: I've received all the emails at once a few days later.  Now it's okay. 

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Glad to hear it was just a glitch!

 

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'Glitch': right! That's the word I was looking for, thanks! :lol: 

Edited by gigi

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