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Posted

{cough}

Okay, first post here, but I thought I should say something.

I got that “26 different timing points” speech from a guy who came in offering to re-time our machines for $75.

I mentioned it to Tim, our Sewing Machine Guru and Trainer. He kind of scoffed.

Basic timing is like this:

1) the rotation.

2) the distance from hook.

3) Needle Post height... and that’s stretching the point. It doesn’t get reset often.

That’s it.

Now, if you count everything that CAN go wrong... like messing with Feed Dog Height, Feed Dog centering, the stitch length assembly, the needle rotation... I suppose you could get to ten adjustments.

If you added in all the weird things that could go wrong, putting in a different needle than the machine was timed for, or using a smaller needle than the thread calls for...

But that’s not the usual problem.

Normally, timing is controlling the distance from the needle to the hook, and the rotation of the hook so it’s at the right point when the needle has begun to rise.

Get a magnifying visor. Or a Boroscope... I’m seriously fantasizing about a color Boroscope.

I want to be able to poke the fiber optic wand in, and watch the hook approach the needle hole with a 5X magnification.

Welcome to the forum!

The trick isn't knowing what 2 or 3 simple adjustments to make, the trick is knowing the 40 other adjustments not to make.

This particular machine had some serious issues, I've got it sewing, but now the oil system is getting re-done. You can read about the progress in the pinned portion of the forum. I'm on the home stretch.

Regards, Eric

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Posted

OK, so from what I've read here so far, and correct me if I make any errors here but, here's the gist of the story;

Customer buys machine, as stated, in working order.

Customer likely jams machine and then starts to take it apart. Kind of like if someone were to hear a knock in their Ford and decides to take apart the transmission.

Customer then proceeds to bash company they purchased from on a message board, even without contacting them, allowing them to correct the situation or offer solutions. They may not even be aware of the customer's situation.

Customer then contacts every person they can find to complain to, and then has almost a dozen different opinions of what they should do. Some good, some bad, some very generous like here on the message board.

Am I missing something here, or incorrect about anything here? Because I'm about ready to let someone know how I really feel about this thread.

Industrial sewing and cutting, parts sales and service, family owned since 1977, Philadelphia, Pennsylvania USA, 215/922.6900 info@keysew.com www.keysew.com

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Posted (edited)

OK, so from what I've read here so far, and correct me if I make any errors here but, here's the gist of the story;

Customer buys machine, as stated, in working order.

Customer likely jams machine and then starts to take it apart. Kind of like if someone were to hear a knock in their Ford and decides to take apart the transmission.

Customer then proceeds to bash company they purchased from on a message board, even without contacting them, allowing them to correct the situation or offer solutions. They may not even be aware of the customer's situation.

Customer then contacts every person they can find to complain to, and then has almost a dozen different opinions of what they should do. Some good, some bad, some very generous like here on the message board.

Am I missing something here, or incorrect about anything here? Because I'm about ready to let someone know how I really feel about this thread.

This thread has been continued elsewhere. As gottaknow said in his thread about diagnosing the machine, The machine has had oiling issues for a very long time and looks to have had water in the oil causing problems. Northern Alberta is a sparse place, there are not to many people who do this kind of work and they are all expensive (and some are shady. The ones that were contacted could not even fix the problem, or wouldn't even touch it for less than a boatload of cash. The one who did look at it did not mention the long term lack of oil to the top end, and was probably in over his head. The user then came on here to see if a diagnosis was possible, as no locals seemed to know what was up, or were shady.

Gottaknow has diagnosed, and will have the machine fixed and back to the user soon, at a reasonable price. Sometimes you have to talk about the issue to a group of people to find the RIGHT resource. Also remember than frustration can do strange things to the brain and emotions, which can show through in the tone of a post. Jumping in now with your 2 cents is a week or 3 past when the user chose a course of action and moved on to finding the solution.

As for not contacting the original seller about repairs, Shipping accross the border isn't always easy. Also I think it is much easier to now go back to the seller and say wtf, than it would have been if the user just phoned and said my machine is no good....There is now a detailed diagnosis from a professional. Likely the original seller would have wanted a professional opinion before paying to ship the machine both ways anyways as users are notoriously bad at diagnosing problems with these machines. If i have a problem with a product, or suspect a crooked deal, I ALWAYS get an opinion from someone who is not financially vested in the sale. If the seller screwed you the first time, he/she may do it again.

(not saying that is what happened here, i'll leave that diagnosis to Gottaknow and Venator to discuss privately.

Edited by TinkerTailor

"If nobody shares what they know, we will eventually all know nothing."

"There is no adventure in letting fear and common sense be your guide"

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Posted (edited)

Through PMs and other contact with posters, this thread has come into focus better, and I now have more information than I had to start with. There are some things people are seeing here than were not fully explained, now I know. I'll stand down, and stay out of this one for sure. Glad to see others willing to help, it means a lot to the message board community here.

Edited by Gregg From Keystone Sewing

Industrial sewing and cutting, parts sales and service, family owned since 1977, Philadelphia, Pennsylvania USA, 215/922.6900 info@keysew.com www.keysew.com

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