BruceGibson Posted November 25, 2008 Report Posted November 25, 2008 Ed,We are sorry to hear that about your LED Lamp - We will gladly replace it for you. Give me a call and it will be on its way! Thanks Dave Well, there goes some more of that Artisan customer service. These folks rock. Seriously. Quote "Don't squat with your spurs on." www.GibsonLeather.com
Bree Posted November 25, 2008 Author Report Posted November 25, 2008 Well, there goes some more of that Artisan customer service. These folks rock. Seriously. Yep... the Artisan boys will do right by you. There's no doubt about that. They made me a believer. Quote Ride Safe! Bree 2003 Dyna Wide Glide Memberships: Iron Butt Association, Niagara Falls HOG, Wild Fire HOG NRA, Niagara County Sportsman's Association
ArtS Posted November 25, 2008 Report Posted November 25, 2008 Yep... the Artisan boys will do right by you. There's no doubt about that. They made me a believer. I have to also agree. They're great! Art Quote Art Schwab "You cannot teach a man anything. You can only help him discover it within himself." – Galileo Galilei
mliebs8 Posted November 29, 2008 Report Posted November 29, 2008 From my experience, nobody can match Artisans customer service. Quote
esantoro Posted December 8, 2008 Report Posted December 8, 2008 I was just passing on my experience with a particular product. This is the second time I've done so on this forum and Artisan has replaced an item on their own accord, without my even requesting it. That's incredible customer service that exists in very few places today. The LED light that came today has stronger magnetic holders that do a much better job of keeping the LED light and wire in place. Being from Southern California, I can't wait to get back out there and pay Artisan a visit, especially since that 20" splitter is daily becoming needed more and more. Thanks, Dave, Steve, and all the folks and Artisan. Ed Quote http://www.waldenbags.com http://www.waldenbags.etsy.com
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