Sos Please Help Save My Round Knife.

[jcuk]

Thank you all again i have had result!! I rang H Webber and sons LTD / Hand tools UK.com, i asked them if they can send me a replacement handle and brass ferrule. They explained they can't do that but asked what the problem was, after my explanation they offered to send me a new replacement knife on if i sent them my damaged one. apparently when i bought the tool from them 20 odd years ago it was guaranteed for life! Which i didn't know.

I would just like to say a big thumbs up to Osborne tools LTD and their customer service and of course H Webber and Sons for taking a knife back even though someone had already tried to repair it.

although i am aware that some say the latest Osborne tools are not as good as older tools - but will have to wait and see on that one. Still a fantastic gesture.

Thanks again for all your help and responses will keep you posted.

Kindest regards

JCUK

p.s. If its not up to standard I guess I can write to Santa for a Knippshield Texas Rosebud or even better hope my wife reads this !!!

[dikman]

Sounds like a good outcome to me.