Mike516 Report post Posted April 3, 2016 I have tried to send a support request twice regarding trouble making a donation, but I don't see it in my support request section. So I don't know if it went through. Is the support request section working? Apologies if this is now a triplicate request. Seems like the support function may not be working right. I would like to speak to the admin who handles donations to the site. Quote Share this post Link to post Share on other sites
Johanna Report post Posted April 4, 2016 Sorry. I'm behind on the mail today. The support function is not working correctly- I've been trying to fix the other problems first. What can I do for you? Quote Share this post Link to post Share on other sites
Mike516 Report post Posted April 4, 2016 It's not a big deal if you're busy. Get back to me when you get a chance. Basically I'm having trouble with the store. When I try to make a donation to the site I get an error message. Quote Share this post Link to post Share on other sites
Mike516 Report post Posted April 8, 2016 Any news on this? Quote Share this post Link to post Share on other sites
Johanna Report post Posted April 8, 2016 Hi Mike! First I would like to apologize to you if I sounded snippy with you earlier. When I reread this post I immediately felt bad if I sounded short to you. I think I stressed myself out a little during the upgrade, especially when a third of the pictures decided to randomly get lost in a half a million posts. After 10 years you think I would take this stuff in stride, but I didn't really feel better until the pictures were recovered. Then 3 of the mods were having to approve their own posts, and the adult section went missing. I kinda lost my mind. Sorry. But that is sorted, and I wanted to explain the donation thing to you and anyone else that wanted the details. I put a paypal donation box in the sidebar of the main page. It takes the member to a paypal page where they can pay by CC or log into their PP account. That way no personal info goes to our server beyond the user name and Contributing Member status. A contributing member gets their name turned blue, and extra permissions on the board like storage and uploading and inboxing. (I'll let them post HTML if they know what they're doing!) If I'm testing features I use the blue guys as guinea pigs. They tell me if they like something or not, and they are pretty good sports. Out of 65,000 members, there are less than 400 CMs, so I am grateful to them all. Running the board and paying for the server isn't cheap, and I frankly couldn't do it without the advertisers' support. I think the CMs are that little pat on the back that says, "You go girl!" and also shows their peers they believe in our mission of education, entertainment and fellowship. I'm a work-at-home mom that used to have a really cool leather shop before kids came along and life took me to the cornfields of Ohio. I'm not in this for the money, obviously, it's just a passion. I put the donation money back into the kitty. I can accept CCs over the phone or in writing (send a PM) or by snail mail. Johanna Schroer Leather Lady Productions PO Box 103 New Knoxville, OH 45871-0103 USA Thank you for your interest, and whether you donate or not, thank you for being a part of the community. Participation on the board is the most valuable resource we have, and you members all can share your experiences and we can learn 10,000 years of leatherwork because you care. Join hands and sing Kum-by-Yah now. You guys and gals are the greatest. ~J Quote Share this post Link to post Share on other sites
cardinal leather Report post Posted April 9, 2016 Hey Johanna, You bit off a chunk with this change girl friend. I work in the insurance industry, we have 50,000 employees and a whole raft of people to keep our system running. Your work here is coming along, I see revisions and corrections every time I log on. You will get there, we as your patrons just need to have a little patience until things clear up. By this time next year this will just be a bad dream. So take a break, be a mom and drink good whiskey. Everything will work out in the end. Quote Share this post Link to post Share on other sites
Mike516 Report post Posted April 9, 2016 Johanna, don't feel bad, I didn't read anything into your first reply. I thought you all had forgotten about the issue I mentioned, that's why I posted again. I actually wasn't aware that you do the updates and fix the glitches on your own. If I had known that, I wouldn't have bothered you with something so trivial until the dust settled. So I apologize for that, you must have had your hands full. Thank you for, in the midst of all the issues, your response and help. Quote Share this post Link to post Share on other sites
