Our new Cowboy has arrived!

[Wonderboy]

Hi Leather Workers,

We're very excited today. Last week we decided to buy a new Cowboy CB4500 which arrived yesterday.

We're located in Brisbane QLD Australia and feel extremely lucky having it personally delivered by Darren Brosowski from Able Sewing on his return trip home from the Leather Expo at Bundaberg. He went out of his way checking into overnight accomodation on his return trip so he could personally drop it off and demonstrate it, even saying to my wife that he would stay as long as we needed which turned out to be 2 hours. The best thing though is that the machine actually does as claimed and has enabled us to move forward.

There are a lot of businesses these days who claim to provide good old fashioned customer service but we've found out the hard way by dealing with a different local sewing machine company that this is simply not the case.

Thanks so much Darren for making the purchase enjoyable and stress-free.  Your communications been top notch.  Thank you for literally and figuratively 'delivering'. 

Here's a picture of our new addition.

[RockyAussie]

Congratulations its a Boy Looks like he'll be walking reel soon. Ha ha

[Wonderboy]

[dikman]

Lucky you!  I don't worry much these days about what others may have, but in this case I'm just a little green with envy.

Isn't Brian a funny boy?

[RockyAussie]

Cowonderboy??

[Wonderboy]

WonderCowboy...!?

[Darren Brosowski]

Really sorry you had a bad experience with another dealer but all of us make mistakes when selling machines.

Glad you are happy with the service from me and Cowboy Australia.

 

[dikman]

I forgot to say in my earlier post that's pretty impressive service from Darren, what I call real old-school type of service.

[Wonderboy]

On 23/06/2017 at 5:21 PM, Darren Brosowski said:

Really sorry you had a bad experience with another dealer but all of us make mistakes when selling machines.

Glad you are happy with the service from me and Cowboy Australia.

 

Thanks Darren. Sometimes my wife and I can be too trusting and naive.

13 hours ago, dikman said:

I forgot to say in my earlier post that's pretty impressive service from Darren, what I call real old-school type of service.

Indeed, even had he not delivered the machine personally we felt his communication was great. The fact that he's active on forums like this too was a big plus for us.