What did they do at SLC?

[TonySFLDLTHR]

On 7/4/2018 at 11:33 AM, Bayou Bengal said:

I gave them my tax ID number and they changed my account to now when I log in, I get a wholesale discount, or something similar.  Tandy’s law enforcement discount is helpful, too, but I prefer SLCs veg tan.  My only gripe is their lack of line snap assortment. 

What exactly are you looking for in our line assortment "line"? We are trying to up our hardware line and offer more options.

I'm sure those that have come in for a tour can tell you, we have a lot going on here and are always welcome to give a tour. Maybe we should do a Facebook live tour some time.

Back to the original post by JLSleather, thank you for giving us another shot. We have really taken a look at the inner workings of our staff and our customer needs and knew we needing to make a change. We have made some changes on our processes and our leather storage. It is our utmost priority to make sure we give you trust in us that we will do what you expect us to do. Although we are human and make mistakes, there are some mistakes that shouldn't be made in the first place. If there are problems that arise, please call in and we will do whatever we can to make it right. If that means getting Kevin or Rusty on the phone with you....that is what we will do. 

We really enjoy giving back to this LeatherWorker community and appreciate being a part of it.

[ComputerDoctor]

I am a 'hands on' type of consumer: I want to see stuff in 3D, feel the texture, compare like products and ask questions to a REAL person!

I rarely buy Leathercraft stuff at Amazon, although sometimes we buy maybe 50 thousand a month on various Computer and IT components and products. I have bought dyes and some crafting tools from them but I like to actually see what I may buy.

LEATHER is something I will never buy online! Even in a retail store, we all know that QUALITY can really vary even in the same stack of hides.

As far as prices go, you get what you pay for.

If we continue to use online shopping then it's only a matter of time before 'Brick and Mortar,' storefront businesses disappear.

Sam:)

[JLSleather]

I prefer to buy it online.  I'm not going to St. Louis, or Curwensville, or anywhere else just to pick up cowhide.  Maybe if I was buying 1000 feet at a time, I might make the trip.  But if you are knowledgeable about leather, and I describe what I want -- then either you can provide that service or you can't.  

I talked with Rusty at some length one day, seems like a decent fella.  I don't buy all that "you get what you pay for" stuff [ blog post ], but I got nuthin' "bad" to say about Rusty.