QUALITY...."There is hardly anything in the world that some man can not make a little worse , and sell a little cheaper. And the people who consider price only are this man's lawfull prey." A quotation by John Ruskin
This sign hangs in my shop, and is the FIRST thing people see when they enter my shop. It was passed on to me by my teacher when I started out on my own. He drilled into me not to bother with people who are cheap. If you do, your saddlemaking career will suffer because of it. Cheap people make lousy customers ( I'm generalizing ), and are not loyal. I had a woman yesterday who wanted 5 dice cups for Christmas, basket stamped with brands tooled on them. I quoted her $75 a peice, and she about hit the roof. Which was fine because I quoted her too cheap, and I was booked for Christmas in September anyway. Point being, I didn't even blink as she walked out the door. We've all had people walk in that are cheap, and/ or don't know quality. And, frankly I've met many saddlemakers that are not much different. Each individual has to decide what type of saddlemaker they want to become, as well as what type of customer they wish to cater to. Don't waist your time with people that are cheap. People who are uneducated as to what is quality can sometimes become great customers. I understand there is a big difference in perspective depending on whether your building saddles as a hobby, full time, first timer, veteran, different regions and everything in between. So, I can only speak for myself. But it seems to me that THERE IS NEVER A RIGHT WAY TO DO SOMETHING WRONG.
I hope that helps. I know this is a little off subject, but I've been where you are, and I'm where I'm at now, because of the choices I made then. Good, bad, or indifferent. I am certainly no expert, and have much to learn. But I don't deal in crap. Granted ,there are exceptions to every rule, but exceptions will become habits if you are not carefull.
Ryan Cope