I happen to have trouble contacting Ed Stiles too. Had a custom order paid exactly 1 month ago, had a reply from him on 22nd.
Hope everything is ok.
I know that they are hard working folks, read a lot of recommendations, that is why I chose them.
Only that it would be nice to know how long it takes - excuding shipping of course.
I know I've been insistent with a couple of mails after we last spoke, and if Ed sees this post, I am apologizing for spamming.