Thanks you guys- it's like buying a new boat, motor and trailer when you have saved for months to be able to make such a purchase, and then finding you can't tip the motor out of the water, and having the dealership try to laugh it off, downplay it, say "oh, it's the first time we have run into this, it must have just slipped past us"....
I picked the machine and the source of where I bought it based on reviews posted on this site. I had thought that the Philadelphia-based dealer was a good choice, but now I wonder how they will handle any more serious problems going forward.