Hi,
Thanks for your comment and feedback. We appreciate your honest opinion and would try to clear the doubts.
We have been supplying lots of brass hardware items to many of the large hardware stores across the US. We do have a manufacturing facility in India and our warehouse in US. So you can be rest assured about our understanding of the American market, quality of our workmanship and products. In fact, some of our American clients often request us to make products with their name and branding, which we do.
However, as far as the work environment is considered, let me reiterate that we never claim to have modern state-of-art facilities like manufacturing units in Germany or Italy but our major USP is low-cost and high quality of workmanship. That's the reason we are able to compete in a highly competitive industry. You would be surprised to know that we produce over 4000+ different types of brass hardware.
If you still have doubts about our ability or integrity, I can provide customer references from our B2B clients in NY / SC/ Florida, etc. The best way would be to place a small order for a few items first which we can develop for you. If you are not satisfied with the quality, I guarantee you 100% money back. That's the best thing I can offer to clear your doubts or dispel any negative opinion that you may have towards us. Happy to help you in all possible ways.
Best regards,
Raheel
Owner, Global Metal Company
+1-(631)-593 0140