Members bluesman1951 Posted August 31, 2012 Members Report Posted August 31, 2012 (edited) I have bought some where near 25,000 dollars worth of deer hide from The Hide House in California over the last year . Its always roulette at 500.00 dollars a hand when you order . You state your request clearly large hides ,good both sides ,thick hides no paper thin garbage and thats it . Every time they come the more you spend the worse the quality of the hides . I have a good reputation here and my customers expect quality stuff with out exception . These crap hides make me look bad and delay the completion of my projects . This last batch of hides they sent is total GARBAGE I am screwed and out 500.00 on this order . I have sent them a ugly letter venting my displeasure and have yet to hear back . My question is just how much money do you have to spend before you get good treatment ? Some one has too eat the crap just is not going to be me ! I tell them I have 500.00 to spend send me what I want ,never even dicker about the price just send me what I want and use the 500.00 till its gone . The shipping of these garbage hides is in my opinion is the equivalent of putting a old shoe on a plate and serving it in a fine restaurant to a long time loyal customer . How is sending these Garbage hides not a insult ? What would you do ? Frankly I am looking for another supplier . Having some nit wit in a warehouse half way across the country spend my money and shop for me seems to be a exercise in extreme stupidity . What the he.. what does it take to get some good service these days ,no amount of money seems to matter . bluesman1951 Edited August 31, 2012 by bluesman1951 Quote
Ambassador Luke Hatley Posted August 31, 2012 Ambassador Report Posted August 31, 2012 I beleive i would change supplier. Have you dealt with Spotted Pony Traders ? or Kentucky Leather & Hide.. these are fine folks they have always treated me fine. Quote Luke
Members DoubleBarP Posted August 31, 2012 Members Report Posted August 31, 2012 I just dropped 5 bills at Springfield Leather for HO and have no complaints... Give them a call, tell the what your looking for and they will do their best to provide. I have no complaints to date regarding them... DBP Quote
Chief31794 Posted August 31, 2012 Report Posted August 31, 2012 X2 on Springfield Leather Co. Excellent Customer Service and good prices. Chief Quote "Life's too short to carry ugly leather"
Ambassador pete Posted August 31, 2012 Ambassador Report Posted August 31, 2012 I have bought some where near 25,000 dollars worth of deer hide from The Hide House in California over the last year . Its always roulette at 500.00 dollars a hand when you order . You state your request clearly large hides ,good both sides ,thick hides no paper thin garbage and thats it . Every time they come the more you spend the worse the quality of the hides . I have a good reputation here and my customers expect quality stuff with out exception . These crap hides make me look bad and delay the completion of my projects . This last batch of hides they sent is total GARBAGE I am screwed and out 500.00 on this order . I have sent them a ugly letter venting my displeasure and have yet to hear back . My question is just how much money do you have to spend before you get good treatment ? Some one has too eat the crap just is not going to be me ! I tell them I have 500.00 to spend send me what I want ,never even dicker about the price just send me what I want and use the 500.00 till its gone . The shipping of these garbage hides is in my opinion is the equivalent of putting a old shoe on a plate and serving it in a fine restaurant to a long time loyal customer . How is sending these Garbage hides not a insult ? What would you do ? Frankly I am looking for another supplier . Having some nit wit in a warehouse half way across the country spend my money and shop for me seems to be a exercise in extreme stupidity . What the he.. what does it take to get some good service these days ,no amount of money seems to matter . bluesman1951 Don't doubt you...just wondering what you are making and selling that costs $25,000.00 in deer hide? pete Quote
Members Double U Leather Posted August 31, 2012 Members Report Posted August 31, 2012 I also have to give to Springfield Leather. I certainly have not dropped $25K with them, but I have never felt like I got the shaft. I have never gotten a piece of leather from them that was even questionable. Typically, I order HO, and they always send what I'm looking for...weight, size of hide, etc., I even ordered some chap leather from them a couple times, and not only did they send what I wanted, but offered to cut it to the size I needed so I wouldn't have excess. In fact, on one chap order, I didn't communicate the size I needed correctly and they offered to take back the piece that wouldn't work even though it was my fault. Stand up outfit they are. I won't buy anywhere else. Quote
Members particle Posted August 31, 2012 Members Report Posted August 31, 2012 Don't doubt you...just wondering what you are making and selling that costs $25,000.00 in deer hide? pete I was wondering the same thing! Quote Eric Adamswww.adamsleatherworks.com | Facebook | YouTube | Instagram
Members bluesman1951 Posted August 31, 2012 Author Members Report Posted August 31, 2012 This was not all at once. I make small leather pouches and fringed bags . My customers are wholesalers in Gallup new Mexico . Each one has many stores that they sell to on a global basis . The Japanese buyers are the biggest buyers of these kind of goods . Also I am in the heart of native America and they buy lots of bags . The galleries in Santa Fe also buy this kind of work . Most of the orders are between 500 and 1,000 when I buy leather . If you are interested look on Goggle for : Running Bear Trading Post , Silver Dust Trading Company , Al -Zuni Trading Company , City Electric Shoe Shop ,all from Gallup New Mexico . In Albuquerque look at Palms Trading Company . These are just a few wholesalers in this part of the world ,gives you a idea of the scale of things here . Don't doubt you...just wondering what you are making and selling that costs $25,000.00 in deer hide? pete Quote
Members bluesman1951 Posted August 31, 2012 Author Members Report Posted August 31, 2012 The answer is 100's of different kinds of bags . I just finished a order for 200,of these bags for one customer and am working on a order for 500 for another customer .Bear in mind this was not all at once this money its 500.00 orders over time . Wish I could spend that kind of money all at once LOL . I was wondering the same thing! Quote
Members sinpac Posted August 31, 2012 Members Report Posted August 31, 2012 I am with every one else here on the Springfield Leather Co. I am not a big spender but the Hides I got Herman Oak and horse butts were fantastic. The girls I talked to was very knowledgeable in what she is selling! Give them a call. -Chris Quote "It ain't about how hard you hit. It's about how hard you can get hit and keep moving forward." - Rocky Balboa
Members DoubleC Posted August 31, 2012 Members Report Posted August 31, 2012 I get everything from Springfield Leather. My orders have NEVER gone over $100.00 at a time but they always treat me like I'm their most important customer they have. Great products, superb customer care, why would anyone shop anywhere else? Cheryl Quote http://www.etsy.com/shop/DoubleCCowgirl
mlapaglia Posted September 1, 2012 Report Posted September 1, 2012 I would have stopped buying from them a long time ago if they have been getting worse each order. Buy from somewhere that treats its $20.00 customers the same as their $500.00 customers. Is Springfield has what you need they are your best bet. If they dont carry what you want there were 2 other suggestions near the top of this thread Quote The key to immortality is first living a life worth remembering. Bruce Lee
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.