New Cowboy Cb4500

[Viking Queen]

I bought a Cobra 4 and had no problems with a residential delivery. The truck was about the longest semi I could ever imagine and he fit it into a little residential cul-de-sac. There was a lift on the back of the truck and the machine and stand were bolted to a pallet along with some smaller boxes of parts. He unloaded the pallet, asked where I wanted it, rolled it with a pallet jack into the exact spot in my gaage where I needed it and did it all with a smile and cheerful attitude. How he turned the truck around is beyond me, but it was gone in a jiffy.

The table just needed the wheels attached and later a friend arrived to help me place the head on the table. - the head weighs maybe 150 lbs. We rolled it out of the garage, up the sidewalk and into the house. In no time my machine was up and running.

After such a painless delivery process I can not imagine a company offering you delivery with such poor "service". I am a female and would have had an impossible time geting the thing off the truck and into the garage by myself. It just wouldn't have happened.

I do hope you have a better delivery experience than what you anticipate.

Viking Queen

[Cascabel]

When I got my Cowboy 4500, I went to pick it up at my local freight terminal with my pick-up truck. I had brought my own tie-downs. They loaded it for me with a fork lift, and tied it down. When I got home, I unfastened the stand from the pallet, and had a neighbor help me get it and the boxed machine down on to the ground, and brought both pieces in my front door with a hand truck. It had to go upstairs, so my neighbor and I brought up the stand one step at a time. Once we got it upstairs, I installed the casters, and stood it up, and rolled it out of the way. I was not planning to operate the machine while standing up, so I lowered the stand all the way down before installing the machine.

The machine itself was left in the box, and I laid it down, and slid it up the stairs by my self. It went up fairly easily. I opened the box after getting it upstairs, and cut the corners of the box to lay the sides down to make things easier. Then I opened the foam packaging, and lifted the machine out, and up onto the stand with my neighbor helping to steady it. With the stand all the way down, it only had to go about waist-high, so it was an easy lift. REMEMBER TO LOCK THE CASTERS WHILE DOING THIS SO THAT THE STAND DOES NOT MOVE WHILE SETTING THE MACHINE IN PLACE , AND HAVE THE BOLTS AND WASHERS READY !!! The machine is then easily slid into position, and the bolts installed at this point. I then rolled the whole thing into my sewing room, and fired 'er up !! Heavy, but not a bad job with a bit of planning, and an extra pair of hands.

Edited November 10, 2015 by Cascabel

[KY23]

Took delivery of my CB4500 today. Shipping company made the delivery issue into a problem when there was none. Only one box was heavy and I was still able to get it into the truck by myself. I did need some help getting it from my truck down to the ground and into my house.

Setting up was a diferent story. Still working on it but the directions for assembly are not good. Some writing on the bottom of the table that was obviously written by a Chinese person that can't spell English unless you spell machine "machene". This is my first machine and its not simple for sure. Going to watch some youtube videos and use some common sense and figure it out. There are some usage instructions but not the best.

[KY23]

So far so good. Assembled the CB4500. Instructions are better than I originally thought. I've been sewing on some scrap leather and almost ready to sew my first belt with it. Love the adjust ability of the servo motor. You can go really slow or really fast. I installed the edge guide and not sure if I like it or not.

[dfrensdorff]

I bought a 3200 from Neels and it was delivered regular UPS (maybe because it is a bit lighter) ... driver backed up to the driveway in front of my shop and off loaded on to the concrete......I hand trucked it into my shop ....

[Equiplay Saddlery]

So far so good. Assembled the CB4500. Instructions are better than I originally thought. I've been sewing on some scrap leather and almost ready to sew my first belt with it. Love the adjust ability of the servo motor. You can go really slow or really fast. I installed the edge guide and not sure if I like it or not.

Glad to hear it went together OK. I should be getting mine in a week or two. Hopefully it will go smoothly also.

[KY23]

The instructions and the YouTube videos are not showing the correct way to thread the machine. Ryan walked me through each step. Great customer service from Neel's.

I'm a photographer too so I'm going to write up some instructions with good pictures on how to thread.

Stitched up my first belt with my new machine.

Edited November 15, 2015 by KY23

[Art]

There are different ways to thread every machine, most of the differences are to introduce more or less top tension in the thread. The bobbin tension determines how much top tension is required among other things, like the thread and needle sizes. Because we tend to sew thicker work in tough stuff like leather, we tend to set the bobbin tensions quite high which requires quite a bit of top tension; hence, you will see a lot of extra winds and often using all the holes on a guide to help get there. If you do a lot of light work, then you need a lot less bottom tension (and comparable top tension) to keep the thread from buckling the work. If you need light tension, you can't go hitting all the guide holes or double wrapping the tension disks.

Art

[Red Cent]

Interesting.

UPS backed down to the garage, rolled the first piece up (Cobra 4) and asked where do you want it. Put it into the proper place along with the other stuff.

Art, I have posted there are 197 ways to thread a Cowboy or a Cobra. I had the usual tension problems and (yeah, you guessed it) started to experiment. Worked it out pretty quick. Wonderful machine.

Ky23, from the looks of your work, you don't need help or need to experiment. Very nice work.

"I installed the edge guide and not sure if I like it or not."

It will grow on ya.

Edited November 15, 2015 by Red Cent

[Equiplay Saddlery]

Well KY23 it looks like freight companies are just a pain in the %$%^ no matter where they are. Tomorrow will be the third day I've re-arranged my schedule so that my CB4500 can be delivered. When it no showed again this morning I called the local freight company in Jacksonville (Fl) and told them to have it at my house by 9 AM tomorrow. If it's not it will probably be heading back to Ohio and I'll be calling another dealer. I know it's not Cowboy Bob's fault but roadrunner transport showed it sitting on a loading dock in Miami for a week when it actually had already travelled to Orlando and then Jacksonville (going right past my house TWICE) and now all I get are excuses from Pettyco Express. My time has just as much value as theirs does.

Edited November 30, 2015 by Equiplay Saddlery