Springfield Leather, Free Shipping And Great Service

[Mike516]

Just got done barking at some girl down there. Again. Honestly don't know why I bother ordering leather down there.... but that gal had nothing to do with it and endured me a bit though it wasn't her doing. What AM I missing? Which one (or combination) ...

1.) They don't know leather down there, and are not responsible for what they do.

2.) They DO know leather, but they're thinking that customers DON'T know.

3.) They are aimed at the hobby / cutesy / random customer, and supply to suit that.

4.) They make enough money on the ones that don't know any better - and thus never return it - to cover for some returns without harming the bottom line.

There certainly are more. BUT,

If 1 is true, then I shouldn't order leather there. If 2 is true, and I order there anyway, then perhaps they were correct and I really AM ignorant (I'm not leaning toward this one ). 3 simply isn't me, and 4 is insulting to them AND me ...

I only order leather there when I need a piece or two of something, or something is low. But I think I'm going to go through the records for the year - since it's that time anyway - and see how many I ordered, and out of that how many got returned.

Either way, I don't need landfill material and that girl doesn't need somebody bitchin' at her for something she didn't do ...

David, I'm not sure what that meant ↑

But they called me back ... and we agreed to just return and refund - no replacement. Good to talk for a minute with that girl - so I got the chance to apologize for barking at her for something she wasn't responsible for. For the record, Amanda Sumthing was quite pleasant though she might well have legitimately not been

But I still don't want the leather Sad part is, I've been trying to RUN OUT for the year ending, but needed a piece for ONE project. If I could have cut that ONE project (belt anda holster) I would have pitched the rest, or used it to make patterns, whatever...

I understand your frustration, but I honestly feel like SLC is trying to do the right thing. I had a very minor issue with my last order and a 2 minute call got it straightened out right away.

I have had my suspicions that Tandy is doing numbers 3 and 4. I don't know about number 1, but if it's number 2, then shame on them. Definitely some odd stuff going on with their leather, both the size and quality of the stuff. It's too bad too because they're close geographically, which equals convenience and expedience, but when I start to feel like I'm being taken advantage of, I have to call it quits. I'll just keep on top of my supplies and make sure I leave plenty of lead time to place orders.

[Studio-N]

ordered 3 quarts of ClearLac which is 8 lbs. Cost of shipping $6 since it was over $50.

Arrived in 2 days. Always happy with SLC.

[westkyleather]

I've been ordering from SLC for 5 years and I have always been satisfied! I live roughly 5 hours from there but I made a trip last year and was given a tour of the place ( It is huge! I believe the back rooms where they custom cut, and ship orders is larger than the showroom, and that's big). They sell exotic remnant hides by the lb. and I have always been impressed with what I get. About half is scrap for me, but the usable stuff big enough for sheaths or holster inlays is way more than enough to pay for itself. I order about 4 times a year and I couldn't be happier! If your picky like me, just give them a call and they will tell you if they have what you want, in the quality you like.