Mike516 Posted December 8, 2015 Report Posted December 8, 2015 This is a good option. Thinking about looking for a new supplier. What kind of leather are you guys getting from SLC and what do you use it for? Quote
Members Tugadude Posted December 9, 2015 Members Report Posted December 9, 2015 Mike, I've purchased mainly chromexel leathers, culatta and various sides of finished leather. All have been great IMHO. If you visit them they also have a bin chock full of remnants, perfect for small articles. Love scrounging through it. I really like the buffalo culatta. They typically stock it in black, maroon and a distressed version. Made a briefcase out of it and believe it was perfect. Quote
Mike516 Posted December 9, 2015 Report Posted December 9, 2015 (edited) I just returned a hide to my supplier and was told they don't have anything decent right now (not looking to bash anyone so I'll leave their name out of it). So I called SLC and we'll see what I get. Can't be any worse than dealing with what I been dealing with. I wish I was closer and could look around their store but it's too far so I'll have to live with internet orders. By the way the shipping thing is a promo until January 31. If it goes well maybe they'll keep it, so go buy some stuff. Edited December 9, 2015 by Mike516 Quote
Members BillinOK Posted December 13, 2015 Members Report Posted December 13, 2015 I've started buying from SLC and love it. So far the H.O. leather has been great. I needed 3 3/4", 10 oz rounders and no problem. Had them in a few days. The staff is excellent and very helpful. Everything is packed very well, with all liquids lids taped, and double bagged and taped again. Very impressed and they definitely have my business. Quote
Contributing Member JLSleather Posted December 16, 2015 Contributing Member Report Posted December 16, 2015 Just got done barking at some girl down there. Again. Honestly don't know why I bother ordering leather down there.... but that gal had nothing to do with it and endured me a bit though it wasn't her doing. What AM I missing? Which one (or combination) ... 1.) They don't know leather down there, and are not responsible for what they do. 2.) They DO know leather, but they're thinking that customers DON'T know. 3.) They are aimed at the hobby / cutesy / random customer, and supply to suit that. 4.) They make enough money on the ones that don't know any better - and thus never return it - to cover for some returns without harming the bottom line. There certainly are more. BUT, If 1 is true, then I shouldn't order leather there. If 2 is true, and I order there anyway, then perhaps they were correct and I really AM ignorant (I'm not leaning toward this one ). 3 simply isn't me, and 4 is insulting to them AND me ... I only order leather there when I need a piece or two of something, or something is low. But I think I'm going to go through the records for the year - since it's that time anyway - and see how many I ordered, and out of that how many got returned. Either way, I don't need landfill material and that girl doesn't need somebody bitchin' at her for something she didn't do ... Quote "Observation is 9/10 of the law." IF what you do is something that ANYBODY can do, then don't be surprised when ANYBODY does.
Members cgleathercraft Posted December 16, 2015 Members Report Posted December 16, 2015 I'm sure you will find your answer with some combination of all 4 options. Could be a new employee pulled the order. Could've been in a rush due to the holidays. Could've just been simple mistake. Not everything I've ordered from them has been what I expected. But they are proving to be more reliable as time goes on. Calling in an order has worked better for me personally. Quote http://www.cgleathercraft.com Member of the Iron Brigade.
Members Tugadude Posted December 17, 2015 Members Report Posted December 17, 2015 JLS, the owner of Springfield has more than 40 years experience in the leather business. Call him if you aren't satisfied. You took a great deal of time speculating as to what the problem is. I can assure you they are top notch and deal with professionals as well as hobbyists. Their store is very nice and the folks I've dealt with are off the charts nice and helpful. Many others on this forum agree. I'd call them before questioning their competence, but that's just me. And I mean speak with the owner or a supervisor. They'll be happy to help. Once, I had a question about a particular project I was working on and the person helping me took me in the back where they make finished goods. She introduced me to a nice young man who literally stopped what he was doing and grabbed a couple of pieces of leather to show me the technique I needed to know. He was happy to help, smile and all. Sorry your experience wasn't better, but give them a chance to fix it. Quote
Contributing Member JLSleather Posted December 17, 2015 Contributing Member Report Posted December 17, 2015 (edited) After 40 years, you don't know better than to send out THIS? Or did you know, but thought I DIDN"T? Wait... seems we've been here before That may work for the hobby "crafter", who has no schedule, or is making a neato project for Mom (she won't mind if you're a bit late. Or a year late). How long do you let it go, and how many phone calls, before it's just well past time to admit that a new plan is necessary? I booted my first boy's mother after enough conversations that didn't fix the problem But, try to relax folks. I'm not trying to talk anybody into or outta anything. Next guy, do what you think - no worries here. Edited December 17, 2015 by JLSleather Quote "Observation is 9/10 of the law." IF what you do is something that ANYBODY can do, then don't be surprised when ANYBODY does.
Members DavidL Posted December 17, 2015 Members Report Posted December 17, 2015 JLS - Great service, prices are well under other companies. They have a deal with UPS to not ding Canadians with brokerage fee. I have noticed they have sold C grade leather as A grade leather. They do ship out a new hide without question everything paid. Springfield is playing the numbers game. Sending out c grade hides as B grade. B grade as A grade. Quote
Contributing Member JLSleather Posted December 17, 2015 Contributing Member Report Posted December 17, 2015 (edited) David, I'm not sure what that meant ↑ But they called me back ... and we agreed to just return and refund - no replacement. Good to talk for a minute with that girl - so I got the chance to apologize for barking at her for something she wasn't responsible for. For the record, Amanda Sumthing was quite pleasant though she might well have legitimately not been But I still don't want the leather Sad part is, I've been trying to RUN OUT for the year ending, but needed a piece for ONE project. If I could have cut that ONE project (belt anda holster) I would have pitched the rest, or used it to make patterns, whatever... Edited December 17, 2015 by JLSleather Quote "Observation is 9/10 of the law." IF what you do is something that ANYBODY can do, then don't be surprised when ANYBODY does.
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