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Posted
1 hour ago, Old Coach Saddlery said:

Great machine. I luv mine. Congrats

 

Any tips would be welcomed 

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Posted

I imagine they realize you are buying a new item that might cost more than your car.  Good customer service people are mindful of that and respond accordingly.  I know I was excited when I got my Cowboy and a lot of others on here will relate.  Congratulations, and let us know where to send the shower gifts!

"Be polite. Be professional..."

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Posted
30 minutes ago, Brooks125 said:

I imagine they realize you are buying a new item that might cost more than your car.  Good customer service people are mindful of that and respond accordingly.  I know I was excited when I got my Cowboy and a lot of others on here will relate.  Congratulations, and let us know where to send the shower gifts!

I was originally going to buy a Cowboy but no local dealers, but I have emailed them and they are very responsive to any questions.

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Posted
5 hours ago, Joseph1836 said:

Yes they are very good . I bought two machines from them. I have a juki lu-1508n  an a singer cylinder . The singer was used ,they had a lot of them at that time. For $1,000.  They were sorry for the delay due to the pope was in town and no shipping was going out. They offer to compensate me , I said no,  There kindness was all I need. I could have bought one here in town Texas , But after taking to them I was sold. 

That's funny I was looking at the used singer cylinder machine around the time the Pope was in town.  I was going to pick it up the day before but wasn't going near the city with the Eagles parade.

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Posted

Thanks for the very kind comments and for mentioning my Mom.  It's always a two way street, and Adam was a pleasure to deal with as well.  I'll pass the good word on to her.  She's been doing this stuff since the 70's and has always been a big part of what we do here.  Thanks again to the leatherworker.net community.  

Industrial sewing and cutting, parts sales and service, family owned since 1977, Philadelphia, Pennsylvania USA, 215/922.6900 info@keysew.com www.keysew.com

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Posted
23 hours ago, AdamPCain said:

I wasn't going to get them at first but since I was spending a ton of money whats a couple dollars more. I am just glad the resell value of these machines is good, I don't plan on selling it but maybe future upgrades.

I used to be the facility manager at a screen printing shop. My #1 rule was always to put casters on everything that could accept them. Only the largest equipment that needed to be anchored to the floor did not have wheels. (presses, conveyor dryers, air compressor systems, etc). Everything else was roll-able, and everywhere could be vacuumed! It also makes the shop modular and much easier to relocate or upgrade equipment, or quickly make space for temporary projects.

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