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Frodo

Is the customer EVER going to get his package?

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I sent an international shipment.

Here is the tracking information as of today

 

December 13, 2020, 11:02 am
Arrived at USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
Your item arrived at our USPS facility in MIAMI FL INTERNATIONAL DISTRIBUTION CENTER on December 13, 2020 at 11:02 am. The item is currently in transit to the destination.
December 12, 2020
In Transit to Next Facility
December 9, 2020, 12:56 pm
Departed USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER
December 2, 2020, 2:02 pm
Arrived at USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER
December 2, 2020, 10:06 am
Departed USPS Facility
OXFORD, MS 38675
December 2, 2020, 6:45 am
Arrived at USPS Facility
OXFORD, MS 38675
December 1, 2020, 1:12 pm
Arrived at USPS Facility
DISTRICT HEIGHTS, MD 20747
December 1, 2020, 12:08 pm
Departed USPS Regional Facility
MERRIFIELD VA DISTRIBUTION CENTER
November 29, 2020, 9:49 am
Departed USPS Regional Facility
DULLES VA DISTRIBUTION CENTER
November 29, 2020, 6:05 am
Arrived at USPS Regional Facility
MERRIFIELD VA DISTRIBUTION CENTER
November 29, 2020, 2:13 am
Arrived at USPS Regional Facility
DULLES VA DISTRIBUTION CENTER
November 27, 2020, 9:57 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
November 23, 2020, 9:16 am
Departed USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
November 22, 2020, 3:07 pm
Arrived at USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
November 22, 2020, 2:17 pm
Departed USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER
November 22, 2020, 4:23 am
Arrived at USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER
November 20, 2020, 9:56 pm
Departed USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER
November 18, 2020, 9:35 pm
Arrived at USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER
November 18, 2020, 11:04 am
USPS in possession of item
BROOKHAVEN, MS 39601
 
1504315073_maptony.thumb.jpg.dcf46df2d8488cb66a796c08a609a87e.jpg
 
 
How do you converse with a client who wants answers and all you can mutter is  ''I dunno ''

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Yep, looks about right for USPS :lol:

I ordered some tips for my electric creaser recently and it took 3 months from Knoxville TN to Melbourne Australia.  The map looked something like yours.

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That is absolutely CRAZY!

So, did your customer get the item eventually? How long did it take?

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LOL NOT yet,  this a continuation of the above tracking todate

I am not sure, But this time the wording is different. 

It says the package ''processed through.''   I am hoping that means it got on the darn plane

 

 

December 21, 2020, 1:45 pm
Processed Through Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 
Your item was processed through our JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER facility on December 21, 2020 at 1:45 pm. The item is currently in transit to the destination.


December 21, 2020, 11:44 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 


December 21, 2020, 11:44 am
Arrived at Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 


December 17, 2020
In Transit to Next Facility


December 13, 2020, 11:02 am
Arrived at USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 


December 9, 2020, 12:56 pm
Departed USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER 

 

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Frodo, just saw this in FB, and immediately thought of this thread, and couldn't stop laughing! :lol:

So, did your customer ever get their package?  :P

Amazon package.jpg

Edited by Sheilajeanne

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On 12/23/2020 at 7:24 AM, Frodo said:

It says the package ''processed through.''   I am hoping that means it got on the darn plane

Did your package ever arrive?

I ordered and received a binding / bias cutting machine a little while ago from Brazil. The supplier refused to use UPS and said they had better service with DHL. The package was supposed to take 8 days to get to my door in Ontario, Canada. To say the least I was a bit sheptical that a 20 lb machine from South America would arrive so quickly. Guess what it arrived two days early in perfect condition.

kgg

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NO.  they lost it. and refuse to payout the $50.00 insurance claim  

They say when it got on the plane to go over seas then they had no way of tracking it 

in other words the insurance they give you is not worth a dingaling

Edited by Frodo

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Wow, Frodo, that SUCKS!!

Makes me wonder what's going to happen with those two bone folders I recently sent to people in the U.S.! [crosses fingers...]

Since I wasn't receiving any money for them I never bothered with insurance or tracking, just asked to be reimbursed for postage. :(

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5 hours ago, Frodo said:

NO.  they lost it. and refuse to payout the $50.00 insurance claim 

That really sucks, the cost to you and having a disappointed customer on the other end. If they have no way of tracking why do they even bother giving you a tracking number let alone adding insult to injury charging for insurance that isn't worth anything. I will be using DHL or the old fashion post office in the future for my packages.

kgg

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Yeah, pretty well the same in Australia for the last 15 months.

Just getting worse every year. But we've only got one postal

service here.

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WOW.  Here is a email I got this morning.   Thanks for bring this subject back up.. You gave me good JU JU FO

 

 

 
tony <office@dieselp.........
To:Brian 
 
Fri, Feb 12 at 7:28 AM
 
 
Hi Brian
Guess what I got today :p: the travelling awl! After going around the world it finally made its way to me
Thank you vey much, I will use it every day, it looks amazing
And my Palosanto one just broke a few days ago so it is good timing
Thank you again
Best regards
February 11, 2021, 4:17 pm
Delivered
ROMANIA
Your item was delivered in ROMANIA at 4:17 pm on February 11, 2021.
February 11, 2021, 10:31 am
Payment of charges - Item being held, addressee being notified
ROMANIA
February 11, 2021, 5:59 am
Out for Delivery
ROMANIA
February 10, 2021, 1:49 pm
Processed through Facility
BUCURESTI C, ROMANIA
February 10, 2021, 1:49 pm
Customs Clearance Processing Complete
ROMANIA
January 31, 2021, 5:02 pm
Held in Customs
BUCURESTI C, ROMANIA
January 31, 2021, 4:56 pm
Customs Clearance
ROMANIA
January 31, 2021, 10:37 am
Processed Through Facility
ROMANIA
December 25, 2020, 7:40 pm
Departed
NEWARK, UNITED STATES
December 24, 2020, 5:02 pm
Arrived
NEWARK, UNITED STATES
December 21, 2020, 1:45 pm
Processed Through Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 
December 21, 2020, 11:44 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 
December 21, 2020, 11:44 am
Arrived at Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 
December 17, 2020
In Transit to Next Facility
December 13, 2020, 11:02 am
Arrived at USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 
December 9, 2020, 12:56 pm
Departed USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER 
December 2, 2020, 2:02 pm
Arrived at USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER 
December 2, 2020, 10:06 am
Departed USPS Facility
OXFORD, MS 38675 
December 2, 2020, 6:45 am
Arrived at USPS Facility
OXFORD, MS 38675 
December 1, 2020, 1:12 pm
Arrived at USPS Facility
DISTRICT HEIGHTS, MD 20747 
December 1, 2020, 12:08 pm
Departed USPS Regional Facility
MERRIFIELD VA DISTRIBUTION CENTER 
November 29, 2020, 9:49 am
Departed USPS Regional Facility
DULLES VA DISTRIBUTION CENTER 
November 29, 2020, 6:05 am
Arrived at USPS Regional Facility
MERRIFIELD VA DISTRIBUTION CENTER 
November 29, 2020, 2:13 am
Arrived at USPS Regional Facility
DULLES VA DISTRIBUTION CENTER 
November 27, 2020, 9:57 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 
November 23, 2020, 9:16 am
Departed USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 
November 22, 2020, 3:07 pm
Arrived at USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 
November 22, 2020, 2:17 pm
Departed USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER 
November 22, 2020, 4:23 am
Arrived at USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER 
November 20, 2020, 9:56 pm
Departed USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER 
November 18, 2020, 9:35 pm
Arrived at USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER 
November 18, 2020, 11:04 am
USPS in possession of item
BROOKHAVEN, MS 39601 
Edited by Frodo

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Wow, that's GREAT news!  Happy for you and the customer!  :thumbsup:

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Wow!   Glad it finally got there!  Look at it this way - now the recipient not only has a fine new tool, but also a story to go with it!   

- Bill

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On 2/12/2021 at 8:01 AM, Frodo said:

WOW.  Here is a email I got this morning.   Thanks for bring this subject back up.. You gave me good JU JU FO

 

 

 
tony <office@dieselp.........
To:Brian 
 
Fri, Feb 12 at 7:28 AM
 
 
Hi Brian
Guess what I got today :p: the travelling awl! After going around the world it finally made its way to me
Thank you vey much, I will use it every day, it looks amazing
And my Palosanto one just broke a few days ago so it is good timing
Thank you again
Best regards
February 11, 2021, 4:17 pm
Delivered
ROMANIA
Your item was delivered in ROMANIA at 4:17 pm on February 11, 2021.
February 11, 2021, 10:31 am
Payment of charges - Item being held, addressee being notified
ROMANIA
February 11, 2021, 5:59 am
Out for Delivery
ROMANIA
February 10, 2021, 1:49 pm
Processed through Facility
BUCURESTI C, ROMANIA
February 10, 2021, 1:49 pm
Customs Clearance Processing Complete
ROMANIA
January 31, 2021, 5:02 pm
Held in Customs
BUCURESTI C, ROMANIA
January 31, 2021, 4:56 pm
Customs Clearance
ROMANIA
January 31, 2021, 10:37 am
Processed Through Facility
ROMANIA
December 25, 2020, 7:40 pm
Departed
NEWARK, UNITED STATES
December 24, 2020, 5:02 pm
Arrived
NEWARK, UNITED STATES
December 21, 2020, 1:45 pm
Processed Through Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 
December 21, 2020, 11:44 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 
December 21, 2020, 11:44 am
Arrived at Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 
December 17, 2020
In Transit to Next Facility
December 13, 2020, 11:02 am
Arrived at USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 
December 9, 2020, 12:56 pm
Departed USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER 
December 2, 2020, 2:02 pm
Arrived at USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER 
December 2, 2020, 10:06 am
Departed USPS Facility
OXFORD, MS 38675 
December 2, 2020, 6:45 am
Arrived at USPS Facility
OXFORD, MS 38675 
December 1, 2020, 1:12 pm
Arrived at USPS Facility
DISTRICT HEIGHTS, MD 20747 
December 1, 2020, 12:08 pm
Departed USPS Regional Facility
MERRIFIELD VA DISTRIBUTION CENTER 
November 29, 2020, 9:49 am
Departed USPS Regional Facility
DULLES VA DISTRIBUTION CENTER 
November 29, 2020, 6:05 am
Arrived at USPS Regional Facility
MERRIFIELD VA DISTRIBUTION CENTER 
November 29, 2020, 2:13 am
Arrived at USPS Regional Facility
DULLES VA DISTRIBUTION CENTER 
November 27, 2020, 9:57 am
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 
November 23, 2020, 9:16 am
Departed USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 
November 22, 2020, 3:07 pm
Arrived at USPS Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 
November 22, 2020, 2:17 pm
Departed USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER 
November 22, 2020, 4:23 am
Arrived at USPS Regional Facility
OPA LOCKA FL DISTRIBUTION CENTER 
November 20, 2020, 9:56 pm
Departed USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER 
November 18, 2020, 9:35 pm
Arrived at USPS Regional Facility
JACKSON MS DISTRIBUTION CENTER 
November 18, 2020, 11:04 am
USPS in possession of item
BROOKHAVEN, MS 39601 

that thing has been a heck of alot farther than i ever have.

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12 hours ago, chuck123wapati said:

that thing has been a heck of alot farther than i ever have.

Yeah, like I said upstream, it would make a great geography lesson! :lol:

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Another reason why I never ship internationally with USPS... FedEx is way faster and more reliable. If you use a package forwarding service, it is cheaper too. For example mypackageforwarder.com

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