I am the happy owner of a Cowboy 5500, I bought from Neal's Saddlery and actually picked it up at his shop. I can tell you, the support alone is worth the price. I have called and spoke with Ryan while he was out of town on vacation and he was still happy to help. I have never been sorry for my purchase, the 5500 comes on a much heavier stand than the others yet is very maneuverable. I am yet to run into something that requires more Harp space than provided. When I bought my 5500 I had the same thoughts, buy once and not have to worry about it. I would also reccomend buying the package that includes multiple other presser feet, needle plates etc. Not only does it save a lot of money, it comes in as useful when you least expect it. I had a problem with the Servo motor, and Ryan sent over night the new part. I have since purchased a CB227 to handle my lighter work, and once again are more than satisfied. I sew holsters, belts, and SCA armor and shields. I highly reccomend getting it, and if your close enough to go to the shop by all means do so. I know Ryan spent over 15 hours setting mine up prior to pick up. Sorry for rambling but I hope this helps