Zack White Leather, Buyer Beware

[Jbarv Bulls]

I had stopped ordering from Zack White Leather when I paid $15 for a couple of 1" buckles, some thread, and needles to get shipped to me. ( UPS dropped them off at my local post office for delivery, must not have wanted to drive to the house that day ) Didnt seem so high when I was ordering shoulder leather though . Maybe I will give them another try with the option for lesser shipper costs.

[Bobby1949]

I'm new to working with leather so I haven't had any experience with any online leather shops. But when I have a day to go for a ride I'll go to Zack White Store in Ramseur, NC. It's less than an hour from my house. With the price of gas today it will be cheaper than UPS & just go for a visit.

See you in Ramseur, NC sometime. Bobby

[RMB Custom Leather]

I'm new to working with leather so I haven't had any experience with any online leather shops. But when I have a day to go for a ride I'll go to Zack White Store in Ramseur, NC. It's less than an hour from my house. With the price of gas today it will be cheaper than UPS & just go for a visit.

See you in Ramseur, NC sometime. Bobby

I would request to use USPS in the comments section when you order from them, usally they will ship it that way which is cheaper. You could also call your order in to make sure someone gets the message. I left comments on one of my orders and they shipped just like I asked.

[Spinner]

+1 for this.

I ONLY ship USPS priority. Even worldwide. USPS helps your overseas (or even just Canadian) customers NOT get gouged by UPS/FedEx 'brokerage' fees. I've been able to track every package sent, insurance is a minimal upcharge, and in case anyone missed it, USPS handles packages with more care than the competitors

HERE.

Unless it's going to the UK...in that scenario, do yourself a favor and spend the extra money. UK customs are horridly slow and ParcelForce, one of the delivery agents, is even worse.

I sent two tank bibs over there to two separate clients, the packages were held in customs for the maximum of 10 days and then passed through to ParcelForce. PF then claimed they never got the package,

held it for another 8 days and then returned it to me in California, undelivered. When I checked the box, no reason for return was noted and the box had never even been opened for inspection! But it did bear their labels on it proving they had in fact received it.

They were simply too lazy to deliver the package and then after all that kept my money.

FedEx basic int'l service had it there in 6 days door-to-door but it cost twice as much...sometimes a guarantee is worth it.

[wvcraftsman]

I've purchased from them twice now. Both times have been excellent. I ordered on Friday and the package was waiting on me monday when I got home. Great place!!