Members JJLeatherworks Posted February 16, 2011 Members Report Posted February 16, 2011 Sorry Steven, you asked for it and you got it. If all you wanted was flowers and butterflies, then thats what you should have asked for. I am not one of your customers, and I'm not sure I can afford to be one. I am one of the small businesses that don't buy in large quantities, but would like to be able to as my business grows. I get your Friday special newsletters and have never had the impression that I have enough money to buy from you. If you don't want the business of the hobbyists and small businesses, then why not state it up front? "to establish an account with us, please submit your financials Minimum of XXX.$$ and request to establish an account, no exceptions", that would clearly tell us to go elsewhere. As to the quality of your leather, I cannot tell, having never seen it. The photos of your leather are of poor quality, is this reflective of your company? When you sent the side of "dead in the field leather" to a fellow in the U.K., his photo was much better than yours. If you took a little time, and invested in a better camera, the photos would be of more professional quality and would project a better image of your company, after all, you are a million dollar company! When I had a multi-million dollar electronic test equipment company (no joke, lost it all in the dot.com collapse), if my photography wasn't up to par, I hired professional photographers to do it for me. Never be so arrogant that you cannot see your failures. I hope you can take the complaints and suggestions to heart and benefit from it. It takes more than inheriting a company to run it affectively. After this, I will not be checking this board at all. 1) I specialize in leathers and it is very EASY to come by garment horsehide. As it is not a stock item, we would only purchase it for a customer if the quantity purchased was economically viable.. Perhaps this was not clear to you in my response. I tried to be polite by answering you. I am sorry that you have decided to have taken your private question & my response to a public forum to ADD TO THE HATRED THAT HAS BEEN DIRECTED TOWARDS ME.
Moderator Art Posted February 16, 2011 Moderator Report Posted February 16, 2011 Steven, I don't see a lot of hatred on these boards. I do however see a lot of frustration with your customer service. You keep stepping on your crank every time you post. When you said garment horsehide is was easy to source, you should have given the name of several suppliers. Vendors should kiss the behind of every customer, past, present, and maybe future, because helping these folks will help your business and ultimately rebuild your reputation. Now, to the folks on the board. When you buy something that is on sale, expect that it will NOT be the higher quality of the stuff that is not. Vendors have sold the primo stuff, and the stuff that is on sale is "the rest"; sometimes great quality, sometimes not. I used to buy shoulders from Siegel, some on sale way below what I usually paid. I could get a holster or more out of them, sometimes not. I used the rest for liners for D&S, worked great. I used to tell the order takers to put what I told them on the pick list and invoice. If I wanted clear, blemish free leather, I told them to put it on there, and they did. I always got what I asked for, but I didn't do that on sale stock. But Steven, lighten up (and shut up), the folks on this board are not causing your problems, they are venting. Listen (read) and do NOT respond. If you take action by reason of their words, you will learn a lot and will have accomplished more. Art After this, I will not be checking this board at all. 1) I specialize in leathers and it is very EASY to come by garment horsehide. As it is not a stock item, we would only purchase it for a customer if the quantity purchased was economically viable.. Perhaps this was not clear to you in my response. I tried to be polite by answering you. I am sorry that you have decided to have taken your private question & my response to a public forum to ADD TO THE HATRED THAT HAS BEEN DIRECTED TOWARDS ME. For heaven's sakes pilgrim, make yourself a strop!
Members rawhide1 Posted February 16, 2011 Members Report Posted February 16, 2011 Mr. Siegel I see alot of advice being given and I don't recall ya asking for it. The only advice I can give is I wouldn't sell a damn thing to some of these whining crybabies. I don't care how much money they have or don't have. I don't have a dog in this fight but I'm damned tired of everyone jumping on this fella. If ya don't want to buy from him then don't. If he wants to sell to only big company's who cares. So to whoever this pisses off I don't care. Start your nasty replies. I think the suppliers ought to start posting bad dealing they have had with people( by name) and then we'll really see the crap hit the fan. Mike Southern
Moderator Johanna Posted February 16, 2011 Moderator Report Posted February 16, 2011 Okay everyone, please simmer down. This discussion is done. Closing this thread. Johanna You cannot depend on your eyes when your imagination is out of focus. - Mark Twain
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