Techsew 2600 table came damaged, repair ideas?

[mikesc]

Those kind of bends can only be caused by fairly major pressure on the ends of those channels..I'm guessing..but..that looks like the entire thing may have been dropped on the back of the table..or far more likely ( considering the crushing ) hit from the front ( by say a fork lift badly driven ) while the back was blocked up against something which thus crumpled the frame and footrest area..and put a lot of other frame elements out of alignment and twisted.

I'd have refused the entire thing..the frame is now "shot"...adjusting a foot isn't going get that back in line..the frame has been crushed..and if the machine head was in the footwell, then it may also have damage..that table is a write off..

Hopefully Ron from Techsew will pick up on the "flag" that Tom posted above and join and get in touch with you..That is shipping damage..no way could you have done that yourself, it needs a forklift badly driven,and an immovable object ( like a wall ) to crush a frame like that..

I have to say..The frames on all my machines ( older ) are all made of far more solid metal ( thicker guage ) than that.. If that is "standard" frame metal thickness nowadays , I'm glad I bought older and used ..

If it were me selling it ( and my shippers had done that I'd issue a full refund and insist that the shipper picked it up and let the insurance deal with it..TOS notwithstanding..I'd also never use those shippers again..No way that they could not know what they had done..

I should add..I know how to drive all kinds of fork lifts..I have all the licences / permits..all the bike , car and truck , digger etc ones too..got them all decades ago, I keep them all up to date..medicals and all..next medical is in this coming September..

No way could a fork lift driver not know that they had "speared " and "crushed" an item on a pallet with damage like that..

That is a major forklift driver screw up..followed by an attempted cover up..by the shipper..

No wonder the driver didn't want to let you have the time to inspect it before you signed off on it..

Edited July 27, 2019 by mikesc

[kgg]

2 hours ago, mikesc said:

I'd also never use those shippers again..No way that they could not know what they had done..

It might have not been the delivery shippers who done the damage. The damage could have occurred before it got in the hands of the shipping company who then delivered it to you. But who caused the damage doesn't really matter Techsew should suck it up and step up to the plate to do the right thing.

4 hours ago, JC2019 said:

I am located in California and I believe they shipped from Canada. 

Techsew is Montreal which is located in the province of Quebec.

Looking at your latest photos of the table frame, I wouldn't put the machine on it. The cheap table has had it's major support parts and welds over stressed to the point of buckling and possible risk of failure. Does your table top show any signs of hair line cracks, surface bubbling / lifting away from the wood particularly around the outside edges?

4 hours ago, JC2019 said:

or their tables so I can't just fix it on my own or know if it's so bad it  should all just be returned. 

Return the whole works and buy from someone else.

kgg

 

[JC2019]

I am not sure if the tabletop itself is damaged, it only has some slight separation on the inner curves (where the middle opening is):

 

Second image, the styrofoam seems to have protected the stuff on top of the table.

 

 

At this point I believe the main damage is to the steel parts.

 

Edited July 28, 2019 by JC2019

[JC2019]

Photos of the machine, just started inspecting one side, from the back (near a big knob I believe used to move the kneedle up and down)  there is a little chip and the hole I assume is from two welded parts:

 

 

Edited July 28, 2019 by JC2019

[kgg]

17 minutes ago, JC2019 said:

At this point I believe the main damage is to the steel parts.

That is good news. I would seal the top in that location to prevent any further damage from concurring in the future.

4 minutes ago, JC2019 said:

there is a little chip and the hole I assume is from two welded parts:

I think the little chip is from the manufacturing process not damage and the hole probably as well. So far, except for the legs, seems good.

 

[JC2019]

9 minutes ago, kgg said:

That is good news. I would seal the top in that location to prevent any further damage from concurring in the future.

I think the little chip is from the manufacturing process not damage and the hole probably as well. So far, except for the legs, seems good.

 

I sure hope so.  If only the steel parts are a problem that is a lot less worse than it looks I think...

 

At this point, assuming each part is maybe $40 shipped to replace.. that's $200 for the two bottom legs, two top legs, and cross bar.  Hopefully that's worst case.  I guess I won't be getting the upgrade for the flat top since I'll need to replace these first (I meant to get that but it seems I didn't add it to my cart, only the servo reducer upgrade) :/.

 

The top leg (the side with the really bad leg I removed) does seem to wobble a lot from side to side. I took it off too. Maybe the bottom screw is bent slightly or it's just not very sturdy to begin with. I could fill that hole with something and it might take the screw in better. Still need to investigate that further, perhaps it's just not as stable until it's all connected via the crossbar.

Edited July 28, 2019 by JC2019

[kgg]

I guess your next step is to setup and thread the machine to do a test run, if you think the table is sturdy enough with those damaged legs. The machine probably won't be whisper quite but neither should it sound like a bucket of bolts banging around. 

kgg

[Louiesdad]

3 hours ago, JC2019 said:

Photos of the machine, just started inspecting one side, from the back (near a big knob I believe used to move the kneedle up and down)  there is a little chip and the hole I assume is from two welded parts:

 

 

Those are just  "clone" quality workmanship. Thus the lower price.

[Techsew Ron]

Hi Jason, sorry to hear what happened to the table in shipping. As of the end of day Friday we were still waiting for you to do a full inspection to make sure no other parts of the table or machine were damaged. We still have not gotten a reply from you.

This morning I'll make sure the replacement legs get shipped to you immediately at no cost.

regards,
Ron

[kgg]

19 minutes ago, Techsew Ron said:

This morning I'll make sure the replacement legs get shipped to you immediately at no cost.

Ron, I do praise you on stepping up and helping Jason resolve the table leg problem.

kgg