Techsew 2600 table came damaged, repair ideas?

[JC2019]

2 hours ago, Techsew Ron said:

Hi Jason, sorry to hear what happened to the table in shipping. As of the end of day Friday we were still waiting for you to do a full inspection to make sure no other parts of the table or machine were damaged. We still have not gotten a reply from you.

This morning I'll make sure the replacement legs get shipped to you immediately at no cost.

regards,
Ron

Great thank you.

 

Not sure if it got missed but I did send a reply email last night to support@techsew.com   (I added that I would need  5 parts, everything minus the bottom most cross bar where the pedal goes. I forgot to ask for some spare screws to attach the legs to the table since one or more might be slightly bent). The machine I am not sure is damaged or any other part since those probably require actual testing.

Thanks again.

Edited July 29, 2019 by JC2019

[RockyAussie]

8 hours ago, Techsew Ron said:

Hi Jason, sorry to hear what happened to the table in shipping. As of the end of day Friday we were still waiting for you to do a full inspection to make sure no other parts of the table or machine were damaged. We still have not gotten a reply from you.

This morning I'll make sure the replacement legs get shipped to you immediately at no cost.

regards,
Ron

Fantastic news  and I must add a big thank you to @Techsew RonRon for reinforcing the fact that buying from a local reputable dealer is a buyers best bet. I love the large range that TechSew has on offer and have often considered whether to upgrade with them and I think that this might just give me the green light to do so.

[Louiesdad]

Good to hear this is ending well.

[JC2019]

Just a quick update. The replacement parts arrived and I've put the table together and now it feels rock solid. It's a world of difference. It would have been a huge mistake to try to use the other parts.

I will need  be reading the manual to try to put this together this weekend. I haven't been able to find any video instructions on how to put this model together, if anyone has any tips let know.

 

Thanks