Customer reorder

[Kopke]

If a customer wants to reorder products, what is the best percentage for discount? 

[garypl]

In my business I only discount for quantities - repeat orders are the same price if quantity ordered is the same.  Nobody has ever questioned or complained about this policy.

Gary

[fredk]

34 minutes ago, Kopke said:

If a customer wants to reorder products, what is the best percentage for discount? 

Basically, no discount, but I may drop the price a tiny wee bit if I like the customer, or put it up if I don't, 

[Treed]

depends on the customer and what I think he can do for me. I don't have a large advertising or marketing budget because word of mouth has really built my business. So a discount if the customer that has a large number of guns is no problem. My product sells its self and if he is willing to buy more than one it is worth the small fee for advertising. 

[chiefjason]

For the second, single holster.  None.  They want a couple holsters, maybe.  The more local the more likely.  If they have gotten to 6 or so holsters I might make an exception if they ask.  Or if I have raised my prices I'll continue to offer them their original price, within reason.  IN other words, I make it up as I go along.  lol

[Kopke]

Thank you all for your input. 

[Handstitched]

On 11/16/2019 at 12:09 AM, Treed said:

I don't have a large advertising or marketing budget because word of mouth has really built my business.

Same here. Nearly all of my business is word of mouth , and from attending numerous markets.   I have advertised in papers etc. with very little response.   If a customer buys a lot of stuff, say a belt, a knife case  and a few other things, I might give a little discount . On large quantity orders, I'll try to reduce the price a little, especially if it mean repeat business. 

HS 

[Nate1977]

I don't give a reorder discount unless the are a frequent buyer, if they are buying a group of items at the same time or order a group of items I may knock a few dollars off.