News From Artisan

[okiwen]

In all fairness to Artisan, I have had above average customer service from them each time I called. I have to send my machine back for them to look at and they offered to pay freight. I just have to finish with my current project then I will send it. No fuss, no problem.

I hope that companies will always strive to improve their products and treat their current customers with the respect they deserve and so far I have gotten this from Artisan.

As far as the price reduction, that really would have helped me out had it been true. I hope that it was. That would disappoint me otherwise.

[rickeyfro]

He responded by email, gnarls, just explained why the delay in getting in touch, didnt really confirm the offer, I work offshore and wont be back till the weekend, cant really get a call out so I emailed and asked if the deal was legitimate and explained that I couldnt call, asked to please confirm, but just like the first time, three days and waiting for response, not really excited as I was, in fact I'm over the whole Artisan thing, I ran out and sold a brand new Tig welder the day after seeing the post so Id have the funds, what a mistake. I guess when something sounds to good to be true it usually isnt true.

[mtsadl]

I talked to Jerry from Artisan on the phone and the $1650 was only at the Wickenburg show, I have some credit from another Artisan machine I sold so I wanted to apply it to the 3000 at the lower price but didnt have any luck. I was told the newer generation machine will make the old ones look bad and to expect the resale value to drop on the old Toro 3000s. I think the newer model will come out at the Sheridan leather show and might be worth waiting for.

[Kustom]

I talked to Jerry from Artisan on the phone and the $1650 was only at the Wickenburg show, I have some credit from another Artisan machine I sold so I wanted to apply it to the 3000 at the lower price but didnt have any luck. I was told the newer generation machine will make the old ones look bad and to expect the resale value to drop on the old Toro 3000s. I think the newer model will come out at the Sheridan leather show and might be worth waiting for.

That's funny because in Wickenburg I watched one of the Artisan salesmen tell the friend I was with that there wasn't going to be much of a difference between the old and the new. I guess we'll see when the new one comes out.

[Tkleather1]

did they happen to say if the new gen. will still be around the 2300-2400 mark. or is it gonna be more money.

[IHL]

Open Letter to All Leatherworker. Net Members.

from Artisan Sewing Machines.

I am pleased to announce some very special pricing on our Artisan TORO 3000 & 4000 R models.

As of today, the Artisan Toro 3000 will be offered at a remarkable price of $1650.00 complete with a left toe presser foot, a right toe presser foot and a double toe presser foot. Our Deluxe Roller Edge Guide will also be included. As always, there are extra bobbins, extra needles, and some thread to get you going. Needless to say, our Limited Lifetime Warranty and Lifetime Customer Support is a part of every Artisan investment.

HE DID NOT SAY THAT THIS WAS FOR THE WICKENBURG SHOW ONLY IN HIS ORIGINAL POST. ANY NORMAL PERSON WOULD HAVE ADDED THAT IN THEIR POSTING, RUNNING A SPECIAL OR WHATEVER SO THERE WOULD NOT BE A RUN ON THE COMPANY.

The Artisan TORO 4000 R will be offered at $2750.00 with the same great accessories and service as the TORO 3000.

For those of you wondering why we might be doing this, the answer is quite simple.

We will be introducing two brand new Second Generation models very shortly. These have been in the design and testing stages for the past few months and will be available once we have sold our existing stock of the current models of TORO 3000’s and 4000’s.

PRETTY MUCH THIS POSTING IS OFFERING THE SPECIAL PRICE UNTIL THE STOCK IS GONE. THAT IS HOW IT IS WORDED, AM I WRONG

As some of you may realize, when ordering castings from the foundry, in the interest of keeping prices affordable to you, our customer, we must order a minimum of 400 of each model at a time.

Once we have depleted the balance of our current models, we will introduce our New Artisan Second Generation machines to the general public.

We thought you would like to know.

Artisan Dave

MAYBE THIS WAS DONE TO HURT STEVE

[gnarls]

Art did say that both dave and jerry have been on line and i would assume reading posts. so maybe they will answer guestions, and end the confusion. one would hope.

[Troy1]

I'm new here to the forum and after reading many posts, I decided to pony up and buy a machine. I decided on A Juki 441 based machine and distilled that down to the Artisan or Cobra. After seeing the specials and all the banter, I called both Artisan and Steve. Completely different experiences I must say! A bunch of bragging from Artisan followed by the comment that the pricing was for the show only (although their post reads completely different)! I decided to go with Steve and I'm happy I did. I just met him at his new showroom this past week and he is a great guy and setting up a nice business. Although a newcomer, I coudn't reccomend Steve more! He's a straight shooter for sure!

[larrupin]

Well I have it on pretty good authority that they are NOT going to honor the pricing that was posted here and also, I believe, sent out on an e-mail.

That is disappointing to say the least and as one of the posters above has stated I think it is going to push me personally to strongly consider the machine that Steve is selling.

If you are going to post an offer here, then won't respond to my emails and others on why you won't honor it I think that is poor way to do business. I have been saving for one of these machines for sometime and I got excited when it looked like it was within reach, oh well.

I understand that sometimes mistakes are made but why not be up front and post here on this site what happened?

Just my 2 cents.

Larrupin;

[rickeyfro]

Larrupin, I totally agreee with you, Ive seen guys on street corners that were better business men, I wouldnt buy Artisan if they knocked it down to $500 and hand delivered it. Just my 2 cents worth and thats about what their reputation will be worth if this is how they plan to opperate.