Wicket And Craig

[Go2Tex]

I really hate W&C's phone answering system. If I call up to order leather, I could give a rat's a** who takes the order. I just want to order some leather. They can all accomplish that simple task. But, they must be on commission, so you are forced to pick someone. If the person you pick isn't there or isn't available at the time, YOU MUST START ALL OVER AGAIN!!!!!!!! To make matters worse, THERE IS NO OTHER OPTION!!!

That's the kind of customer service ignorance and arrogance that seems to be endemic in modern business culture.

[knifeleather]

I'm still waiting for 4 sides from WC (my first order with them) - since June! Is a 3-4 month or longer wait time typical for these guys? Doubt I'll be going back.

[DoubleC]

If you're looking for customer service you can't beat Springfield Leather Company hands down. They'll answer and questions you have and talk to you for an hour if need be to make sure you're getting what you want. All their prices are on the website. Cheryl

[rickybobby]

I'm still waiting for 4 sides from WC (my first order with them) - since June! Is a 3-4 month or longer wait time typical for these guys? Doubt I'll be going back.

There is no excuse for that kind of wait time! Go to another supplier! Quickly! There are plenty of other places to buy leather.

RJF

Springfield

even Tandy's

Move on, stop waiting for product and start producing what you want to make!

Just my .02

[dirtclod]

I order from W&C quite a bit and never have had any trouble getting my order. I would call and ask about your order.

[dbusarow]

I agree with dirtclod. Call em up and ask what's going on. I've had a couple of orders take over a month but they told me up front there would be a wait on those. Usually get an order within a couple of weeks.

Dan

[Art]

I can't say I remember problems with any of my orders. I prefer US tanned leather when I can get it, and the only large veg tanners left are HO and W&C.

Art

[Shooter McGavin]

I called today early in the AM to order 4 sides of leather and 3 bellies. Had to leave a message.

No return call.

Maybe tomorrow huh

[jk215]

Ive only ordered from them twice via phone and receieved each in a reasonable time frame (week or so).

[mikesmith648]

I ordered from Springfield and got my order in 3 days...........and I am in Texas