RICHARD WALKER - Industrial Sewing Machine Man

[Samv]

1 minute ago, Doc Reaper said:

Bob and son have never done me wrong, I have purchased a 4500 and I’m pleased with his company!

Thanks, Doc!

Edited December 9, 2021 by Samv

[Wizcrafts]

17 minutes ago, Samv said:

Thanks for your post, Bob just wrote me as a matter of fact, so now I'm waiting for a shipping quote and hopefully we can do business. Always reassuring when the dealers are online and more accountable. Hopefully he's also good about follow up questions after delivery.

That's how things used to be done before everybody was online and buying with their thumbs. I still Call Bob on the phone to talk about machines and parts. That's how I used to get info before the Internet.

[Samv]

30 minutes ago, Wizcrafts said:

That's how things used to be done before everybody was online and buying with their thumbs. I still Call Bob on the phone to talk about machines and parts. That's how I used to get info before the Internet.

I know what you mean and I appreciate that as I'm old school too. 

[Spyros]

I have nothing to add, just posting here to say great work on this bag on the photo!

[Samv]

44 minutes ago, Spyros said:

I have nothing to add, just posting here to say great work on this bag on the photo!

Thank you kindly, Sir

[rburson]

I am local to Toledo Industrial Sewing Machine and I have messaged Bob from this site several times and he always responds within  a few hours usually has what I need and I go in and pick it up later in the day. He is always willing to give advice and help out if You have any questions.

[Samv]

Bought from Bob at Toledo Industrial sewing machine, following your recommendation, the cb4500 shipped by TForce and delivered locally by Price Truck Line (name's not encouraging). Day three of getting the run around about delivery from their Wichita location, I'm just an hour drive east.

Tracking stopped at Colby KS, 4 hours west of Wichita, Jan 3. Delivery was supposed to be Tuesday 4. Wasted 2 working days waiting for delivery so far, no appointment set, don't know what's going on, it's starting to get expensive and I'm starting to get nervous with one "attempted" residential delivery without a lift gate cord because they didn't have the service stated on bill of lading for residential, so driver said!

I also have a 9-5. What do they expect you to do, call from work in the hope for a delivery? Shaping up like a nightmare, hope I'm wrong. Will call again in the morning.

So far I don't even have a purchase receipt from Bob which I requested emailed.

Edited January 6, 2022 by Samv

[DrmCa]

I'd be livid about lost 2 days of income due to sloppy shipping.

[shoepatcher]

Call Bob now!!!

glenn

[Samv]

First thanks to those of you taking the time to leave supportive comments, I really appreciate it. 

This afternoon, after many calls, including those from Bob (thank you) I finally took delivery, although I had to still sweat it till the end, after paying over $100 for lift gate service and after Price Truck lines were repeatedly advised there was a lift gate drop-off, the driver still showed up without. So I had to call on a good neighbor to help me unload it!

The table seems ok, but it's laminate with big layer chunks chipped off under. Seems super cheap Chinese work. Everything else at first glance seems in order but haven't assembled it all yet.

When you add time lost from work it would go a long way if Bob decided to throw in some extra needles and thread, just to sweeten three days of pricey aggravation!

Edited January 6, 2022 by Samv