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When customers complain about the price of your tooled leather, remind them that nobody's paying hundreds of thousands of dollars for an old piece of canvas in a gallery. They're paying for the artwork that adorns it. We need to teach our customers to look past the utility of the item which happens to be used as the canvas and instead look at the artwork that adorns it.
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I like the analogy also, except the part where those old boys who did the paint thing, never saw good money, it came about after they were dead and buried. Hope I don't have to wait that long.
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I like the analoguy as well, but I find it is a waste of my time to justify my prices to these people. There is no teaching them. They just don't get it. They almost never buy and if they do they whine at you the next time they see you. I think I will start using your analogy and then move on to a paying customer
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Amen