Members Smartee Posted December 5, 2019 Members Report Posted December 5, 2019 Unfortunately this is happening everywhere. No one cares anymore (well - some people do - but not so many of the youngsters now a days) It's getting harder and harder to find good, reliable help and/or to get good reliable tools, products, etc. The good thing is - those that are good are busy as can be for the people that prefer quality. Unfortunately - again - with all of the "next day" this and that everyone believes - they expect it really can be done and before the holidays! Instant gratification. What's the saying about pick two? Quality, service or price? Quote
Members blue62 Posted December 5, 2019 Members Report Posted December 5, 2019 It dies to me as well, I understand the fustration with the wholesalers, seems like if your not ordering 20 sides a month you get the stuff nobody else wants, I was at the Hermann oak tannery a couple months ago and had a chance to look at the piles of leather in the finishing room, decided I really liked the old world harness sides, so when I got home I ordered some from a dealer in Ohio and specified I needed nice hides, what was received was nothing of the sort, mushy and full of holes and butcher cuts, worst part is a call gets the" send it back and we'll send out another one", been there done that, got the same stuff. It's just sad that nobody can step up and make sure that the orders are fulfilled with a quality hide. Quote
Members BigSiouxSaddlery Posted December 5, 2019 Members Report Posted December 5, 2019 53 minutes ago, blue62 said: It dies to me as well, I understand the fustration with the wholesalers, seems like if your not ordering 20 sides a month you get the stuff nobody else wants, I was at the Hermann oak tannery a couple months ago and had a chance to look at the piles of leather in the finishing room, decided I really liked the old world harness sides, so when I got home I ordered some from a dealer in Ohio and specified I needed nice hides, what was received was nothing of the sort, mushy and full of holes and butcher cuts, worst part is a call gets the" send it back and we'll send out another one", been there done that, got the same stuff. It's just sad that nobody can step up and make sure that the orders are fulfilled with a quality hide. I've got a hint when dealing with that supplier (I THINK I know who it is). Nowadays I always ask "how many sides of such and such do you have on hand?" If they say "Three", ask when their next order is coming in and if at all possible, wait to order until after it arrives. Most people are.going to ask them to send their best. This company buys tannery run. When they get down to the bottom of the pile, the "bests" are gone. You are getting C grade or worse. I'd rather pay the same price and get an A grade! I probably shouldn't have given up my little secret.. I have gotten some really nice leather from that company, at times better than I've gotten directly from Hermann. Quote
Contributing Member JLSleather Posted December 5, 2019 Author Contributing Member Report Posted December 5, 2019 7 minutes ago, BigSiouxSaddlery said: When they get down to the bottom of the pile, the "bests" are gone. You are getting C grade or worse. I'd rather pay the same price and get an A grade! The truly PATHETIC thing about that.. is they all seem perfectly willing to send you that C or worse, but still bill you for the A you requested. Now, I wouldnt' fault a fella if he was out of the top shelf leather, and was to call and say "i got a C" if you're interested. But they generally don't. Some AROUND HERE are of course the worst offenders I think. I mean, think about it.. where else do you have all the NEWBYS and INEXPERIENCED all lined up for you in one spot?@! LIke fish in a barrel... git a couple of em convinced that you're the guy to see (since they don't know any better). Personally should have cut one "retailer" off a long time ago - when i got the first "toe in teh water" side. Pathetic. Told em, though.. I aint returning it... since I been needing something new to put by the back door so folks could wipe their feet. Quote "Observation is 9/10 of the law." IF what you do is something that ANYBODY can do, then don't be surprised when ANYBODY does.
Members blue62 Posted December 5, 2019 Members Report Posted December 5, 2019 11 minutes ago, JLSleather said: . I aint returning it... since I been needing something new to put by the back door so folks could wipe their feet. I think I need more doors! Quote
CFM chuck123wapati Posted December 6, 2019 CFM Report Posted December 6, 2019 15 hours ago, JLSleather said: Some AROUND HERE are of course the worst offenders I think. I mean, think about it.. where else do you have all the NEWBYS and INEXPERIENCED all lined up for you in one spot?@! LIke fish in a barrel... git a couple of em convinced that you're the guy to see (since they don't know any better). I don't think anyone here is a willful offender any more than you are don't forget you are the one who ordered 1000 bucks worth of that bad leather and kept it( they won, to them you are just one of the fish in line and they care not your experience level) . We are all in this together friend so please quit blaming everyone else it doesn't help anything but create animosity, all we can do as a group of like minded consumers is stick together learn from each other and call these companies out when needed to realign their thinking. I will surely help with that any time I don't have a problem pissing people off I spent years as a manager buying product from large companies and dealing with small people trying to screw me, I do have a problem with quality products and am not afraid to say it, you get your message to the right person and it will change. I don't need the stress and waste of time and money of wondering if I get good product over the phone or internet from a company that says they sell the best. Quote Worked in a prison for 30 years if I aint shiny every time I comment its no big deal, I just don't wave pompoms. “I won’t be wronged, I won’t be insulted, and I won’t be laid a hand on. I don’t do these things to other people, and I require the same from them.” THE DUKE!
Contributing Member JLSleather Posted December 6, 2019 Author Contributing Member Report Posted December 6, 2019 1 hour ago, chuck123wapati said: I don't think anyone here is a willful offender any more than you are I don't think we're in the same conversation. Quote "Observation is 9/10 of the law." IF what you do is something that ANYBODY can do, then don't be surprised when ANYBODY does.
CFM chuck123wapati Posted December 6, 2019 CFM Report Posted December 6, 2019 6 minutes ago, JLSleather said: I don't think we're in the same conversation. I quoted your comment maybe I didn't understand what you were saying were you calling the companies offenders or the newbys? If your reference was about companies being the offenders then I apologize for the mistake and agree with your comment whole heartedly. Sucks to buy something and get nothing! Quote Worked in a prison for 30 years if I aint shiny every time I comment its no big deal, I just don't wave pompoms. “I won’t be wronged, I won’t be insulted, and I won’t be laid a hand on. I don’t do these things to other people, and I require the same from them.” THE DUKE!
Contributing Member JLSleather Posted December 7, 2019 Author Contributing Member Report Posted December 7, 2019 (edited) 22 hours ago, chuck123wapati said: maybe I didn't understand what you were saying were you calling the companies offenders Yeah, I mean "retailers" or "suppliers" or whatever you call em. I wouldn't "fault" a new guy for not knowing what he doesn't yet know. And Im not even talking about the boys n girls at Wickett-Craig at this point. A "leather supplier" or "retailer" or "distributor".. whatever term they're using.. who takes money for an "A" grade hide and sends something LESS either DOESN"T KNOW his business, or is hoping YOU WON"T KNOW the difference. [Yes, I know some will say it could be the fault of some new guy in the shipping department, but that is PART OF the retailer's business. You can't send the wrong item, then say it's not my fault it's some guy who works for me]. Edited December 7, 2019 by JLSleather Quote "Observation is 9/10 of the law." IF what you do is something that ANYBODY can do, then don't be surprised when ANYBODY does.
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