I visited the New Orleans store on Jun 25 and had a very different experience. I spent close to 5 hours in the store (my second visit) and had several people with me. The staff was very friendly. Both ladies were sales associates, as the Manager was no longer with the company and the new manager had not arrived yet. I do most of my ordering by phone, but Kristian knew who I was the second she heard my name. The other young lady was new to the store and was still learning her way around, but was very friendly.
I purchased 8/9 oz double shoulders for $4.79 sq ft. I made several other purchases and everything was the same price as listed in the catalog and online. The only damascus knife I have ever seen at Tandy is the Al Stohlman brand and it sells for $149. They did offer a round knife for $49 in the last flier, but it was not the Damascus knife, it was the standard Al Stohlman knife. My first trip to the store, I had the same good experience. The previous manager spent a great deal of time with me on that trip.
I think many times, our individual attitude affects how we are treated when we enter a place of business, at least that has been the case for me.