HideCrafters Catalog?

[GampasShop]

A year ago I had requested a Hidecrafters Catalog (about the time of the sale, reorg whatever) and I never did get one. Then a couple of weeks ago I requested another, still no catalog. Do they actually have a catalog available? Or do you have to call them and give a secret password to get one??

[Roger]

A year ago I had requested a Hidecrafters Catalog (about the time of the sale, reorg whatever) and I never did get one. Then a couple of weeks ago I requested another, still no catalog. Do they actually have a catalog available? Or do you have to call them and give a secret password to get one??

if you go to their website you can download the 2006 cataloge in PDF format.

from what i understand they dropped some stuff that wasn't moving all that well.

i won't deal with them till they get things straightened out but, that's just me.

[rustyriggin]

I called them a couple months ago, and the story I got was they were out of catalogs, and were waiting on some more, and would get them out ASAP. Still waiting along with everyone else, but Tandy and Weaver are making some good money while I wait. I'm not gonna spend $100 on ink to print out a catalog to have in front of me when I compare prices, so Hidecrafters aren't even an option when I look for something right now. If I can't trust them to get me a catalog, I'm sure not going to give them a credit card number and hope they send my order.

[Timd]

A while back, they sent me a new price list, along with a catalog with the prices removed. I've made some purchases , nothing big, and I'm happy with them. I really like thier Pro-Tools. I for one will stick with them, gotta help the little guy.

[ArtS]

They still haven't gotten the new one together. They have been dependable for the few items that I've bought from them recently.

ArtS

[Tina]

I have bought from them twice recently and I'm really happy.

I just called them up, got loads of help over the phone so I got the right product and my order was shipped the next day. Some carving tools is unfortunatly discontinued :-(

[Rawhide]

I have bought from them twice recently and I'm really happy.

I just called them up, got loads of help over the phone so I got the right product and my order was shipped the next day. Some carving tools is unfortunatly discontinued :-(

I went into H/C yesterday and believe me they are busy. They've got a ton of classes lined up from George Hurst, to Peter Main, to Barry King. What Ron told me is that they have to complete the "what do we keep, what do we offer" lists first before they can complete the catalog. I know everybody wants it right now in this digital age. I still think they are a viable supplier and will continue to use them.

Marlon

[David]

I went into H/C yesterday and believe me they are busy. They've got a ton of classes lined up from George Hurst, to Peter Main, to Barry King. What Ron told me is that they have to complete the "what do we keep, what do we offer" lists first before they can complete the catalog. I know everybody wants it right now in this digital age. I still think they are a viable supplier and will continue to use them.

Marlon

I also thought they were a viable supplier, I'm personally not too sure they are going to make it. To be without a catalog for over 2 years tells me they are not real serious about producing a new one.

Dave

[King's X]

I just placed an order yesterday and found out that the online catalog is not up to date. An item that I wanted to order was discontinued. They will check while they have you on the phone. I was very happy with the rest of the service.

[TwinOaks]

It seems to me that the issue is not with H/C proper, it is with their IT support- specifically their web development and support. It takes a pretty active effort to keep a website maintained when there are BUNCHES of hits. Throw in the prospect of an active web store and it can get pretty chaotic. Price lists need to be updated probably weekly to reflect shipping, and production costs. Things like warehouse and labor should be pretty constant, and therefore easy to account.

All this means that while they have a good customer base at a local level, they really need to up their game to play on the internet business level. That means a good bit of capital, and more than a bit of talent with web design, development, and support. So I say let's help them. They obviously don't want to go under, and since they do happen to sell some things we like....put an ear out for some people that could help them. I'll drop a PM to Cort and see if he's got time to lend some help.

In other words, as we all help each other, let's get behind H/C and try to help them out too.