Members jackieotb Posted June 25, 2015 Members Report Posted June 25, 2015 (edited) I have not logged in for a long time...and when I did I saw some very outdated posts and information about our company. Here's the deal: YEP! we've been in business for a very long time. YEP! Ray still works here (40 years) and knows his shiz! YEP! I'm still actively managing operations here (only 16 years)! YEP! We still have live people answering the phone, who are really nice and helpful! NOPE! We are not running our business the same as we did 20,10 or even 5 years ago! YEP! We are still a wholesale distributor, with an easy qualification process and a $30 minimum order (NOT $75). YEP! WHAT? We now happily offer RETAIL PRICING. We are adding new products every day. YEP! We heard your feedback and OTB will launch a new "better user experience" website this November, with many enhancements and it will be mobile friendly. Please contact me with any questions and I welcome the opportunity to respond to any comments or feedback, even positive ones. All my best jackie@ohiotravelbag.com http://www.ohiotravelbag.com Edited June 25, 2015 by jackieotb Quote Jackie Loudin Ohio Travel Bag Jackie@ohiotravelbag.com 440-498-1955 ext.116 http://www.ohiotravelbag.com "Putting Customers First since 1908"
Pounder Posted June 25, 2015 Report Posted June 25, 2015 I am one satisfied customer. Quote Crooked Finger Leather 5514 E. Hwy 40 Greenfield, IN 46140 (317) 947-8046
Moderator Art Posted June 25, 2015 Moderator Report Posted June 25, 2015 Hi again Jackie, OTB as we call you, is definitely the go to place for easy to find and those not so easy to find hardware supplies and findings. Not many seem to know that they also have TOOLS. The ting about OTB is the quality of the products. Rivets in most any configuration and color, and their Jiffy rivets actually stay together! Hardware is and plating is durable and beautiful. Prices are fair for the quality. But then you already know that. Art Quote For heaven's sakes pilgrim, make yourself a strop!
Members Dwight Posted June 25, 2015 Members Report Posted June 25, 2015 OTB works for me,.......... Sorry about your loss, . . . our most heartfelt condolences to all of you. May God bless, Dwight Quote If you can breathe, . . . thank God. If you can read, . . . thank a teacher. If you are reading this in English, . . . thank a veteran. www.dwightsgunleather.com
Members TomG Posted June 25, 2015 Members Report Posted June 25, 2015 (edited) I've used OTB almost exclusively, whenever I can. I do wish they carried Martingale chains though. Nickel AND Brass would be nice <g>And Jackie -- do whatever it takes to keep Sandy happy! She's been more than helpful to me every time I needed help. She bends over backwards to satisfy her customers.... Edited June 25, 2015 by TomG Quote Tom Gregory Legacy Leathercraft www.legacyleathercraft.com www.etsy.com/shop/legacyleathercraft
Members jackieotb Posted June 26, 2015 Author Members Report Posted June 26, 2015 Hi again Jackie, OTB as we call you, is definitely the go to place for easy to find and those not so easy to find hardware supplies and findings. Not many seem to know that they also have TOOLS. The ting about OTB is the quality of the products. Rivets in most any configuration and color, and their Jiffy rivets actually stay together! Hardware is and plating is durable and beautiful. Prices are fair for the quality. But then you already know that. Art Thanks Art. We greatly appreciate the kind feedback. Thanks Art. We greatly appreciate your kind feedback and will continue to strive to make every experiance with us a good one. Please let us know if there are things on your "wish or need" list that you can't find in our catalog. We will go searching for you! Quote Jackie Loudin Ohio Travel Bag Jackie@ohiotravelbag.com 440-498-1955 ext.116 http://www.ohiotravelbag.com "Putting Customers First since 1908"
Members jackieotb Posted June 26, 2015 Author Members Report Posted June 26, 2015 Tom G, thank you for the feedback about Sandy Simpson. She is a long time employee, very loyal to OTB and our customers. We are very lucky to have her and the other cool people she works with too! I am one satisfied customer. That is pretty awesome of you, considering we made a mistake on your last order. Thank you for providing us the opportunity to correct it! Quote Jackie Loudin Ohio Travel Bag Jackie@ohiotravelbag.com 440-498-1955 ext.116 http://www.ohiotravelbag.com "Putting Customers First since 1908"
Members jackieotb Posted June 26, 2015 Author Members Report Posted June 26, 2015 I've used OTB almost exclusively, whenever I can. I do wish they carried Martingale chains though. Nickel AND Brass would be nice <g> And Jackie -- do whatever it takes to keep Sandy happy! She's been more than helpful to me every time I needed help. She bends over backwards to satisfy her customers.... We are looking for those Martingale chains as I type. What size chain? Rings? Quote Jackie Loudin Ohio Travel Bag Jackie@ohiotravelbag.com 440-498-1955 ext.116 http://www.ohiotravelbag.com "Putting Customers First since 1908"
Members TomG Posted June 26, 2015 Members Report Posted June 26, 2015 I use the 1/2", 3/4" and 1" round ring with a 6" chain - for a 3" spread. I also use the 1-1/2" D-ring model, also with a 3" spread (6" chain). Those are all nickel plated. Personally, I would not be opposed to trying some of these smaller sizes in D-rings as well. I do have 3/4" rings in brass - I think it's plated.. same 3" spread. But I'm not sure if that supplier will be carrying them any more. Last time I ordered, it took 4 months to get them. He literally had to wait for a slow boat from China..... I'm kind of glad my demand for brass chain Martingales is low <g>. But they were the only supplier of brass I found in the US. And 3/4" was the only size they had. Quote Tom Gregory Legacy Leathercraft www.legacyleathercraft.com www.etsy.com/shop/legacyleathercraft
Members johnv474 Posted July 3, 2015 Members Report Posted July 3, 2015 OTB is a great supplier in a great town. I regularly refer people to them for specialty items we can't keep in stock. Quote
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