I am not bashing Tandy.
I have dealt with the Tandy store in Cincinnati since it opened. I believe Michael was the original manager. This past summer Michael either was dismissed or he quit,
don't know, don't care. He was replaced by a young lady that I had no prior association with.
My wife gave me a Tandy Gift Card for Christmas of a substantial amount. I called one day and ask if I had to be at a store to redeem the card for merchandise. Was told yes, I couldn't redeem it over the phone or the Net
Tandy has recently obtained some single bends that are said to be 100% better than the Live Oak Premium which has become pretty bad. Thinking the store in Cincy would have them I didn't call first, drove down to find no Bends and little else leather wise. Ask one of the girls if they had any, she walked away from me and was conversing with her manager. Clerk did not return to me so I went to her again asking the same thing. "No we don't have any, Tandy only had a few of those and most of the stores never got any." I looked through the leather they had and concluded there was nothing there that I would take home if it was free. Manager approached me at that moment and ask what I was looking for, DUH! Explained again. "No, we don't have much leather in the store because of inventory, Tandy won't let us order yet." Ask if I seen anything I wanted, told her there simply wasn't anything worth taking home.
When I got home I called the store in Columbus, OH which is probably about the same distance from me. Asked if they had the single bends. They have an ample supply of all thicknesses. I ordered two.
BTW: There are three sets of numbers on the back of the card, you can indeed use it on the net or over telephone.
ferg